Update for Package_for_KB2607712 (KB2607712) crash for Windows 7 Home Premium
Update for Package_for_KB2607712 (KB2607712) Windows Update caused my computer to crash for 5 days straight until I restored my computer back to the point before it was installed. Is it just me or anyone else has encountered the same problem? The day I installed this update, after restarting the system, my computer crashed; the screen would go blank and the Windows would turn off. But I could still hear the CPU fans running. It seemed as if the processor as shutdown while wireless adapter and cooling fans were still on. I even tried leaving it this way hoping that it might fix itself, but that didn't work either. Since then, every time I would turn on my computer, it would start the Windows and 2-3 minutes later the system would crash again. It continued for 5 days until I restored and unistalled this update. After recovery I simply hid this update. Afterwards, I didn't experience any crashes of this kind again. Please let me know if anyone has experienced this problem and has found a solution to it. This update seems to be a security update against fraudulent digital certificates. And if it is an important update, I want to install it without negatively affecting my computer. I experienced the same problem some time ago after a Windows Update (I don't remember if it was the same update) that caused my hard drive to fry and I lost 2 years worth of all my data.
September 10th, 2011 6:08am

I'd ask them here. http://answers.microsoft.com/en-us/windows/forum/windows_7 Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows]
Free Windows Admin Tool Kit Click here and download it now
September 10th, 2011 6:41am

This forum is dedicated to Windows Server General Question according to the description above the error seems to be from Windows 7 operating System so I insist you to post in the relevant forums and seek solution there. http://social.technet.microsoft.com/Forums/en/w7itprogeneral/threadshttp://www.virmansec.com/blogs/skhairuddin
September 10th, 2011 8:45am

I've had the same exact issue and personally the link given is a jungle of things, none of which fit our case. I've had to do a system restore to an image I managed to save before the update were put on...but it keeps telling me it has more updates to install. I do the install of the updates. Restart. Use my computer till I go to sleep, but the next morning, turn it on and just after the windows logo...poof...black. It refuses to go into safe mode as well. I have to do a full restore to the image to get it to work again...and there is windows wanting to update.
Free Windows Admin Tool Kit Click here and download it now
September 18th, 2011 4:02am

@Mienja - Hi, this forum is for Windows Server products. Windows7 is not a server product, it's a Windows Client product. Because Server and Client products are fairly different, this is why we try to re-direct questions to a more relevant forum, particularly for end-user (rather than IT Professional) questions. I recommend you ask a new question about KB2607712 at the Microsoft Answers link http://answers.microsoft.com/en-us/windows/forum/windows_7, if there is no match already there for the issue you're having. Alternately, MS offer assistance with Security updates and products: https://consumersecuritysupport.microsoft.com/default.aspx?productkey=pcsafetymalware&faq=1&task=diagnostics&st=1&wfxredirect=1&altbrand=true&mkt=en-au The link provided by Syed, is also for IT Professionals, and IT Pro forums are usually very deep technical discussions that many end-users will have great difficulty in following.Don
September 18th, 2011 4:28am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics