Hi, I would like to confirm what operating system is installed on this server? Generally, we can perform the following troubleshooting suggestions to troubleshoot the Windows Update issue: Suggestion 1: Temporarily disable firewall and antivirus program to test the issue. Suggestion 2: Disable Windows Update service, rename the folder %windir%\SoftwareDistribution and restart the Windows Update service. Suggestion 3: Reset Windows Update components to check the result. For the detailed steps, please refer to the following Microsoft KB article: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Suggestion 4: Run the System Update Readiness tool (Checksur.exe) to scan and repair the system files. If some files cannot be repaired automatically, you may replace them manually. For more information, please refer to the following Microsoft KB and TechNet articles: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821 Advanced guidelines for diagnosing and fixing servicing corruption http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx Suggestion 5: Run SFC /Scannow to scan and repair the system files. If some corrupted files cannot be repaired, you may manually replace them. For more information, please read the following Microsoft KB article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Suggestion 6: Perform an In-Place upgrade to repair the whole system. Regards,Arthur Li TechNet Community Support

Hi guys, I'm Unable to install the any windows patches in the server. Kindly find the server message below. "Setup could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer". kindly help me to resolve this issue. Regards, Sridharan. M

I'd run through this one. You cannot install some updates or programs http://support.microsoft.com/kb/822798 Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows]

Hi Patrick, thanks for your quick reply. I have tried this link already it's not working for me. http://support.microsoft.com/kb/822798Regards, Sridharan. M

You'll have to tell us more. If every one of the steps was normal or negative then I'd start a support case with Microsoft CSS Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows]

Hi, Patrick, I tried Method 1 - 4 sill unable to install windows patches, find this error message in C\WINDOWS\setupapi.log Error 0xe000022f: The third-party INF does not contain digital signature information. Regards, Sridharan. M

If Windows 2003 this one may help. http://support.microsoft.com/kb/314464 Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows]

Hi Patrick, Thanks for your time to help on this. I gone through the KB article 314464, it's very diffcult to understand, kindly suggest me which step i need to follow in the article 314464. Regards, Sridharan. M

Hi, I would like to confirm what operating system is installed on this server? Generally, we can perform the following troubleshooting suggestions to troubleshoot the Windows Update issue: Suggestion 1: Temporarily disable firewall and antivirus program to test the issue. Suggestion 2: Disable Windows Update service, rename the folder %windir%\SoftwareDistribution and restart the Windows Update service. Suggestion 3: Reset Windows Update components to check the result. For the detailed steps, please refer to the following Microsoft KB article: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Suggestion 4: Run the System Update Readiness tool (Checksur.exe) to scan and repair the system files. If some files cannot be repaired automatically, you may replace them manually. For more information, please refer to the following Microsoft KB and TechNet articles: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 http://support.microsoft.com/kb/947821 Advanced guidelines for diagnosing and fixing servicing corruption http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx Suggestion 5: Run SFC /Scannow to scan and repair the system files. If some corrupted files cannot be repaired, you may manually replace them. For more information, please read the following Microsoft KB article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 http://support.microsoft.com/kb/929833 Suggestion 6: Perform an In-Place upgrade to repair the whole system. Regards,Arthur Li TechNet Community Support

See if following article helps... http://www.kapcom.com.au/FIX-Setup-could-not-verify-the-integrity-of-the-file-update.inf.html~Santosh

Hi Santosh, Tried the below link no luck still getting same error message. Setup could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer". Regards, Sridharan. M

Please try this... Log on to the server as Administrator, go to Start -> Run -> cmd From command prompt, run following commands sequentially net stop cryptsvc ren %systemroot%\system32\catroot2 catroot2.old net start cryptsvc Once aforementioned commands are executed successfully, try installing the patches. ~Santosh

Hi, I have tried this option already no use. Regards, Sridharan. M

Do you see any error events in event viewer ? if yes, could you please post them here ?~Santosh