I apologize in advance if this gets a little bit long, but I want to fully explain what we need to do and why, and how RDP does not work for us. Maybe that will help so that you can tell me if it is not possible or if there is some way to do it.
Right now we have our Server 2008 machine as the primary computer. It runs all of our necessary software for label printing, order processing (including running our UPS and USPS software), and a couple of special printers. The UPS and USPS
software cannot be run on more than one computer at the same time as they are not built to remotely access the database, so they must be run from one machine (more than one user can run them, providing they are on the same physical computer). Our label
printing also must be run from one computer, as the labels use exact links to the artwork, so we cannot run it from multiple computers. Also, three of our printers will not run correctly through a USB hub (they are specialty printers, not standard HP
printers, for example). So, all of these things must be run from one computer. However, we cannot have two or three people needing to do things simultaneously from the same computer. We cannot simply set the software up on each client computer.
RDP does allow us to log into the server as a different user and simultaneously run the software, but that is only a reasonable option for occasional use. RDP is not feasible for constant use of all actions. Here is why it is not a good option:
1- It is slower than working directly on a computer, which slows production.
2- We have to teach everyone who may be on the remote computer how to log in, and the differences between when they work on the server and when they work on the remote computer. We do not want to become computer school for our staff.
3- Further to #2, when logging in with RDP the printer defaults always default to the 'redirected' printers, because the computer knows that you are logged in via RDP. That means that every time you log in you must reset the defaults or the system
will not print (when printing to the redirected printers nothing ever prints). I learned this the hard way.
4- Time saving things, such as using a faster scroll speed on the mouse, or setting the side buttons on the mouse to specific uses such as copy and paste, do not work via RDP.
As I said before, I use RDP daily, but only for specific, quick tasks such as checking CPU usage, etc., on our other server. But I really feel that RDP is only viable for such purposes, and not to be on all day every day. RDP has its place, and
it is certainly not as a replacement for having a proper terminal running ON the server.
So, does Windows Server even offer such a thing? My brother runs a Linux server and has supposedly set this up, but our software cannot be run on Linux.
Rick