Unable to activate Desktop Experience on windows 2008 R2 Standard
Hi , i am getting below while trying to activate desktop experience on my virutal machine with windows 2008 R2 standard version. can anybody guide me to resolve this problem. <Informational>: This server must be restarted after the installation completes. Desktop Experience Desktop Experience: Installation failed <Error>: Attempt to install Desktop Experience failed with error code 0x80073712. The component store has been corrupted Please refer to the full log at: 'C:\Windows\logs\ServerManager.log' Sync Graph of changed nodes ========== --------------------------------------------------------------------------- name : Desktop Experience state : Changed rank : 3 sync tech: CBS ant. : Ink Support pred. : Ink Support provider : Provider 3860: 2011-09-14 22:54:43.781 [Sync] Calling sync provider of Desktop Experience ... 3860: 2011-09-14 22:54:43.781 [Provider] Sync:: guest: 'Desktop Experience', guest deleted?: False 3860: 2011-09-14 22:54:43.797 [Provider] Begin installation of 'Desktop Experience'... 3860: 2011-09-14 22:54:43.797 [Provider] Install: Guest: 'Desktop Experience', updateElement: 'DesktopExperience' 3860: 2011-09-14 22:54:43.797 [Provider] Installation queued for 'Desktop Experience'. 3860: 2011-09-14 22:54:43.797 [CBS] installing 'DesktopExperience ' ... 3860: 2011-09-14 22:54:57.376 [CBS] ...parents that will be auto-installed: 'InkSupport ' 3860: 2011-09-14 22:54:57.376 [CBS] ...default children to turn-off: 'HandwritingRecognition ' 3860: 2011-09-14 22:54:57.470 [CBS] ...current state of 'DesktopExperience': p: Staged, a: Staged, s: UninstallRequested 3860: 2011-09-14 22:54:57.470 [CBS] ...setting state of 'DesktopExperience' to 'InstallRequested' 3860: 2011-09-14 22:54:57.532 [CBS] ...current state of 'InkSupport': p: Installed, a: Installed, s: InstallRequested 3860: 2011-09-14 22:54:57.564 [CBS] ...skipping 'InkSupport' because it is already in the desired state. 3860: 2011-09-14 22:54:57.626 [CBS] ...current state of default child 'HandwritingRecognition': p: Installed, a: Installed, s: InstallRequested 3860: 2011-09-14 22:54:57.689 [CBS] ...skipped child 'HandwritingRecognition' because it is already installed 3860: 2011-09-14 22:54:57.845 [CBS] ...'DesktopExperience' : applicability: Applicable 3860: 2011-09-14 22:54:57.954 [CBS] ...'InkSupport' : applicability: Applicable 3860: 2011-09-14 22:55:00.376 [CbsUIHandler] Initiate: 3860: 2011-09-14 22:55:00.392 [InstallationProgressPage] Installing... 3792: 2011-09-14 22:55:02.533 [CBS] IsCacheStillGood: True. 3860: 2011-09-14 22:55:47.747 [CbsUIHandler] Error: -2147010798 : 3860: 2011-09-14 22:55:47.747 [CbsUIHandler] Terminate: 3860: 2011-09-14 22:55:47.810 [InstallationProgressPage] Verifying installation... 3860: 2011-09-14 22:55:47.888 [CBS] ...done installing 'DesktopExperience '. Status: -2147010798 (80073712) 3860: 2011-09-14 22:55:48.044 [Provider] Skipped configuration of 'Desktop Experience' because install operation failed. 3860: 2011-09-14 22:55:48.060 [Provider] [STAT] ---- CBS Session Consolidation ----- [STAT] For 'Desktop Experience'[STAT] installation(s) took '64.1096181' second(s) total. [STAT] Configuration(s) took '0.0019879' second(s) total. [STAT] Total time: '64.111606' second(s). 3860: 2011-09-14 22:55:52.467 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: False, Id: 35 3860: 2011-09-14 22:55:53.076 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147010798, Message: Attempt to install Desktop Experience failed with error code 0x80073712., AdditionalMessage: The component store has been corrupted 3860: 2011-09-14 22:55:54.233 [InstallationProgressPage] Sync operation completed 3860: 2011-09-14 22:55:55.858 [InstallationProgressPage] Performing post install/uninstall discovery... 3860: 2011-09-14 22:55:57.061 [Provider] C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist. 3860: 2011-09-14 22:55:57.577 [CBS] IsCacheStillGood: False. 3860: 2011-09-14 22:55:59.889 [CBS] >>>GetUpdateInfo-------------------------------------------------- 3860: 2011-09-14 22:56:08.828 [CBS] GetUpdateInfo: total: 194 updates 3860: 2011-09-14 22:56:09.422 [CBS] Update: DirectoryServices-DomainController-Tools, Restart: CbsRestartPossible, Parents: <none> 3860: 2011-09-14 22:56:09.953 [CBS] Update: IIS-WebServerRole, Restart: CbsRestartPossible, Parents: <none> S.Venkata Appaji
September 15th, 2011 1:21pm

Hello, try to run the System Update Readiness Tool. http://support.microsoft.com/default.aspx?scid=kb;EN-US;947821 Please report if this fixes it. Greets Stephan
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October 12th, 2011 6:49am

Were you able to fix your problem? I'm seeing the same error. Stephan's suggestion did not work for me. Thanks.
May 16th, 2012 11:43pm

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