Unable to activate Desktop Experience on windows 2008 R2 Standard
Hi ,
i am getting below while trying to activate desktop experience on my virutal machine with windows 2008 R2 standard version. can anybody guide me to resolve this problem.
<Informational>: This server must be restarted after the installation completes.
Desktop Experience
Desktop Experience: Installation failed
<Error>: Attempt to install Desktop Experience failed with error code 0x80073712. The component store has been corrupted
Please refer to the full log at: 'C:\Windows\logs\ServerManager.log'
Sync Graph of changed nodes
==========
---------------------------------------------------------------------------
name : Desktop Experience
state : Changed
rank : 3
sync tech: CBS
ant. : Ink Support
pred. : Ink Support
provider : Provider
3860: 2011-09-14 22:54:43.781 [Sync] Calling
sync provider of Desktop Experience ...
3860: 2011-09-14 22:54:43.781 [Provider] Sync:: guest: 'Desktop
Experience', guest deleted?: False
3860: 2011-09-14 22:54:43.797 [Provider] Begin installation of
'Desktop Experience'...
3860: 2011-09-14 22:54:43.797 [Provider] Install: Guest: 'Desktop
Experience', updateElement: 'DesktopExperience'
3860: 2011-09-14 22:54:43.797 [Provider] Installation queued for
'Desktop Experience'.
3860: 2011-09-14 22:54:43.797 [CBS]
installing 'DesktopExperience ' ...
3860: 2011-09-14 22:54:57.376 [CBS]
...parents that will be auto-installed: 'InkSupport '
3860: 2011-09-14 22:54:57.376 [CBS]
...default children to turn-off: 'HandwritingRecognition '
3860: 2011-09-14 22:54:57.470 [CBS]
...current state of 'DesktopExperience': p: Staged, a: Staged, s: UninstallRequested
3860: 2011-09-14 22:54:57.470 [CBS]
...setting state of 'DesktopExperience' to 'InstallRequested'
3860: 2011-09-14 22:54:57.532 [CBS]
...current state of 'InkSupport': p: Installed, a: Installed, s: InstallRequested
3860: 2011-09-14 22:54:57.564 [CBS]
...skipping 'InkSupport' because it is already in the desired state.
3860: 2011-09-14 22:54:57.626 [CBS]
...current state of default child 'HandwritingRecognition': p: Installed, a: Installed, s: InstallRequested
3860: 2011-09-14 22:54:57.689 [CBS]
...skipped child 'HandwritingRecognition' because it is already installed
3860: 2011-09-14 22:54:57.845 [CBS]
...'DesktopExperience' : applicability: Applicable
3860: 2011-09-14 22:54:57.954 [CBS] ...'InkSupport'
: applicability: Applicable
3860: 2011-09-14 22:55:00.376 [CbsUIHandler] Initiate:
3860: 2011-09-14 22:55:00.392 [InstallationProgressPage] Installing...
3792: 2011-09-14 22:55:02.533 [CBS] IsCacheStillGood:
True.
3860: 2011-09-14 22:55:47.747 [CbsUIHandler] Error: -2147010798 :
3860: 2011-09-14 22:55:47.747 [CbsUIHandler] Terminate:
3860: 2011-09-14 22:55:47.810 [InstallationProgressPage] Verifying installation...
3860: 2011-09-14 22:55:47.888 [CBS]
...done installing 'DesktopExperience '. Status: -2147010798 (80073712)
3860: 2011-09-14 22:55:48.044 [Provider] Skipped configuration
of 'Desktop Experience' because install operation failed.
3860: 2011-09-14 22:55:48.060 [Provider]
[STAT] ---- CBS Session Consolidation -----
[STAT] For
'Desktop Experience'[STAT] installation(s) took '64.1096181' second(s) total.
[STAT] Configuration(s) took '0.0019879' second(s) total.
[STAT] Total time: '64.111606' second(s).
3860: 2011-09-14 22:55:52.467 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: False, Id: 35
3860: 2011-09-14 22:55:53.076 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147010798, Message: Attempt to install
Desktop Experience failed with error code 0x80073712., AdditionalMessage: The component store has been corrupted
3860: 2011-09-14 22:55:54.233 [InstallationProgressPage] Sync operation completed
3860: 2011-09-14 22:55:55.858 [InstallationProgressPage] Performing post install/uninstall discovery...
3860: 2011-09-14 22:55:57.061 [Provider] C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin
does not exist.
3860: 2011-09-14 22:55:57.577 [CBS]
IsCacheStillGood: False.
3860: 2011-09-14 22:55:59.889 [CBS]
>>>GetUpdateInfo--------------------------------------------------
3860: 2011-09-14 22:56:08.828 [CBS]
GetUpdateInfo: total: 194 updates
3860: 2011-09-14 22:56:09.422 [CBS]
Update: DirectoryServices-DomainController-Tools, Restart: CbsRestartPossible, Parents: <none>
3860: 2011-09-14 22:56:09.953 [CBS]
Update: IIS-WebServerRole, Restart: CbsRestartPossible, Parents: <none>
S.Venkata Appaji
September 15th, 2011 1:21pm
Hello,
try to run the System Update Readiness Tool.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;947821
Please report if this fixes it.
Greets
Stephan
Free Windows Admin Tool Kit Click here and download it now
October 12th, 2011 6:49am
Were you able to fix your problem? I'm seeing the same error. Stephan's suggestion did not work for me. Thanks.
May 16th, 2012 11:43pm