Unable to Make ISD Call from LYNC 2013

HI All,

I have deployed Lync Front end & Mediation server collocated, I have also a pstn Gateway which handles my PSTN calls through one T1/E1.

Now when I make ISD calls it takes 10 seconds after that calls get cancelled by Front end server.

I am not sure that wheater it is telecom provider issue, or Phone usage.

Early media and Early progress is disabled on gateway.

what should be the issue here.

thanks

July 1st, 2013 8:49am

Have you enabled the Edge in the topology builder but not deployed or configuration it?  Try unchecking the "Enable outbound routing failover timer" on the Lync trunk configuration.

Free Windows Admin Tool Kit Click here and download it now
July 1st, 2013 7:14pm

What do the outbound normalization rules look like for calls going to the PSTN? 
July 1st, 2013 9:07pm

Did you assign the DID phone number to Lync users?

Please check the voice policies and PSTN usage records and voice routes are set correctly.

http://technet.microsoft.com/en-us/library/gg398272.aspx

Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2013 7:02pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics