hi, could you publish some package, to resolve following issue: Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Server 2008 Service Pack 2 for x64-based Systems (KB948465). Service Pack installation failed with error code 0x800f0a05. and CSUR =================================Checking System Update Readiness.Binary Version 6.0.6002.22285Package Version 7.02010-03-21 10:03 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum Checking Component Store Summary:Seconds executed: 524 Found 3 errors CBS MUM Missing Total count: 3 Unavailable repair files: servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.cat regards, Robert Robert C.

Hi Robert, Please download the following files from the following site and then copy them to C:\Windows\servicing\Packages to replace the old files. Yh1ueMfMO2+-M https://sftus.one.microsoft.com/choosetransfer.aspx?key=042b5cf9-681f-4ad4-b6c5-c3a88770c47d Tim Quan - MSFT

Hi Robert, How are things going? I have not heard back from you in a few days and wanted to check on the status of the issue. Please let me know how things turned out. Tim Quan - MSFT

Tim, Can you please post the files again. I just came across the same issue and require the files to remedy. Thank you, MW

https://sftus.one.microsoft.com/choosetransfer.aspx?key=b6c690d9-c78a-4cd0-9c51-df1e38b52220 Password: Tdys-82+{poHF

Tim, Thanks for the post but i actually need the amd version as stated in the initial post. Can you send them up? Checking Packages (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum Checking Component Store Summary: Seconds executed: 524 Found 3 errors CBS MUM Missing Total count: 3 Unavailable repair files: servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.cat Thanks, MW

Sorry. Are you running IE7 or IE8?

I am running IE8 but can you send files for both? Thank you!!

I have uploaded the files for IE8. But I think you are not using IE8 as the IE8 packages do not include the files you need. Tim Quan - MSFT

Tim, You are correct. The files i am looking for are (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.cat which would mean i am running either ie7 or ie6. If you can, please post the files for ie7. Thanks, MW

https://sftus.one.microsoft.com/choosetransfer.aspx?key=042b5cf9-681f-4ad4-b6c5-c3a88770c47d Password: Yh1ueMfMO2+-M

Tim, Sorry for the late email but the following file is not in the fix download. Can you please post it. Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum Thanks in advance. MW

Hi, Please download the files from the following site: https://sftus.one.microsoft.com/choosetransfer.aspx?key=d4a9a207-55b4-47ba-a883-e73415f39b56 Password: OCNMkMKs*h5m9pFN Tim Quan - MSFT

Tim, Thank you. I will let you know how it works out. MW

Tim, The Checksur log file states that the Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum and Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.cat files are corrupt. Do you have a clean copy. Thanks, MW

Same issue, need files. Log: ================================= Checking System Update Readiness. Binary Version 6.0.6002.22574 Package Version 12.0 2011-06-27 07:12 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum Checking Component Store Summary: Seconds executed: 2377 Found 3 errors CBS MUM Missing Total count: 3 Unavailable repair files: servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.cat servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.cat Thanks, Arvis H.

Hello, Still trying to get the files...another board sent me on a wild goose chase with generic instructions to go to MS Update Catalog to get files. Unfortunately, this update has two pages of different files. I chose my current setup (SBS 2008, IE8) and got package_for_kb969897_ie8~31bf3856ad364e35~amd64~~8.0.1.2.mum instead of any of the above listed files. I downloaded KB969897 IE6 for Server 2003 x64. Extracted files. Could not find a CAB from which to extract the MUM files. What is next??? Thanks, Arvis H.

Downloaded four different updates. Internet Explorer 7 for Windows server 2008 x64 contained: package_for_kb969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.cat package_for_kb969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum package_for_kb969897_server~31bf3856ad364e35~amd64~~6.0.1.0.cat package_for_kb969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Update Rediness tool: Unavailable repair files: servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.cat Microsoft Support scheduled a call for yesterday between 09:00 and 09:30. After four phone calls and 3 e-mails, I was connected at 11:46. I found and downloaded these while waiting on phone with MS tech support and easy assist session for 4 hours and 34 minutes. MS is scheduled to call back today. The search continues. Arvis

MS called at beginning of his workday, got the new SUR & SUR_Persist logs. E-mail status in afternoon...roped in other teams. Call from MS at end of his workday stating still working. Building VM to try updates to get file. Still no solution. Arvis

Tim Quan on 'Windows Server TechCenter > Windows Server Forums > Server Manager > Server 2008 will not do SP2; Will not do Roles' provided files: servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.cat I put files in C:\Windows\servicing\Packages, rebooted, ran Windows6.0-KB948465-X64.exe - giving results: ================================= Checking System Update Readiness. Binary Version 6.0.6002.22574 Package Version 12.0 2011-08-02 08:06 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS MUM Corrupt 0x00000000 servicing\Packages\package_for_kb969897~31bf3856ad364e35~amd64~~6.1.1.0.mum Expected file name Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.1.1.0.mum does not match the actual file name Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 2370 Found 1 errors CBS MUM Corrupt Total count: 1 Unavailable repair files: servicing\packages\package_for_kb969897~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\package_for_kb969897~31bf3856ad364e35~amd64~~6.1.1.0.cat =================================================================== But, I also ran SP 2 and it seems to be running now. Thank you Tim Quan. Will post if SP 2 completes. Arvis

Tim, am having the same issue: ================================= Checking System Update Readiness. Binary Version 6.0.6001.22375 Package Version 5.0 2011-09-27 14:07 Checking Deployment Packages Checking Package Manifests and catalogs. Checking package watchlist. Checking component watchlist. Checking packages. (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB969897_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB969897_server~31bf3856ad364e35~amd64~~6.0.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB969897~31bf3856ad364e35~amd64~~6.0.1.0.mum Checking component store Summary: Seconds executed: 235 Found 3 errors CBS MUM Missing Total Count: 3