(sorry for the duplicate post; I wasn't sure which sub-forum this should go in) Help! I've had problems for several weeks trying to get Windows6.0-KB968930-x64.msu to install on my Windows Server 2008 x64 SP2 Enterprise Edition servers. I see lots of errors in the C:\Windows\WindowsUpdate.log file but none are really helpful. This is affecting my ability to complete the installation of Exchange 2010 SP1 and now these servers are sitting in limbo until I can get the hotfix installed correctly. When I type winrm quickconfig at a command prompt I get the following: winrm quickconfig WSManFault Message Error number: -2147023836 0x80070424 The specified service does not exist as an installed service. I'm not sure what else to do at this point. Here's what the WindowsUpdate.log file shows: 2010-08-31 23:40:54:164 24264 5d04 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) =========== 2010-08-31 23:40:54:164 24264 5d04 Misc = Process: C:\Windows\system32\wusa.exe 2010-08-31 23:40:54:164 24264 5d04 Misc = Module: C:\Windows\system32\wuapi.dll 2010-08-31 23:40:54:164 24264 5d04 COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService ----------- 2010-08-31 23:40:54:164 24264 5d04 COMAPI - ServiceName = Windows Update Standalone Installer 2010-08-31 23:40:54:164 24264 5d04 COMAPI - ScanFileLocation = C:\d1f0f076aaa803bf99b8\wsusscan.cab 2010-08-31 23:40:54:195 356 5c54 Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\63a66471-7ebf-4fe6-8665-c8746955a5f6\Source.cab: 2010-08-31 23:40:54:210 356 5c54 Misc Microsoft signed: Yes 2010-08-31 23:40:54:445 356 5c54 DtaStor Default service for AU is {7971F918-A847-4430-9279-4A52D1EFE18D} 2010-08-31 23:40:54:445 24264 5d04 COMAPI - Added scan package service, ServiceID = {63A66471-7EBF-4FE6-8665-C8746955A5F6} Third party service 2010-08-31 23:40:54:476 24264 5d04 COMAPI ------------- 2010-08-31 23:40:54:476 24264 5d04 COMAPI -- START -- COMAPI: Search [ClientId = wusa] 2010-08-31 23:40:54:492 24264 5d04 COMAPI --------- 2010-08-31 23:40:54:492 24264 5d04 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa] 2010-08-31 23:40:54:507 356 5678 Agent ************* 2010-08-31 23:40:54:507 356 5678 Agent ** START ** Agent: Finding updates [CallerId = wusa] 2010-08-31 23:40:54:507 356 5678 Agent ********* 2010-08-31 23:40:54:507 356 5678 Agent * Online = Yes; Ignore download priority = No 2010-08-31 23:40:54:507 356 5678 Agent * Criteria = "IsInstalled=0" 2010-08-31 23:40:54:507 356 5678 Agent * ServiceID = {63A66471-7EBF-4FE6-8665-C8746955A5F6} Third party service 2010-08-31 23:40:54:507 356 5678 Agent * Search Scope = {Machine} 2010-08-31 23:40:55:367 356 5678 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2010-08-31 23:40:55:367 356 5678 PT + Offline serviceId = {63A66471-7EBF-4FE6-8665-C8746955A5F6} 2010-08-31 23:40:55:367 356 5678 PT WARNING: Cached cookie has expired or new PID is available 2010-08-31 23:41:03:882 356 5678 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2010-08-31 23:41:03:898 356 5678 PT + Offline serviceId = {63A66471-7EBF-4FE6-8665-C8746955A5F6} 2010-08-31 23:41:04:570 356 5678 Agent * Added update {4B35B13A-B37C-44B6-977B-716ECFDF3292}.501 to search result 2010-08-31 23:41:04:570 356 5678 Agent * Found 1 updates and 54 categories in search; evaluated appl. rules of 122 out of 247 deployed entities 2010-08-31 23:41:05:164 356 5678 Agent ********* 2010-08-31 23:41:05:164 356 5678 Agent ** END ** Agent: Finding updates [CallerId = wusa] 2010-08-31 23:41:05:164 356 5678 Agent ************* 2010-08-31 23:41:05:164 24264 5a90 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa] 2010-08-31 23:41:05:179 24264 5a90 COMAPI - Updates found = 1 2010-08-31 23:41:05:179 24264 5a90 COMAPI --------- 2010-08-31 23:41:05:179 24264 5a90 COMAPI -- END -- COMAPI: Search [ClientId = wusa] 2010-08-31 23:41:05:179 24264 5a90 COMAPI ------------- 2010-08-31 23:41:06:273 356 1f10 DnldMgr *********** DnldMgr: Copy update to cache [UpdateId = {CF2C4F21-D8CF-452C-BC64-4528BE204F02}.501] *********** 2010-08-31 23:41:06:273 356 1f10 DnldMgr Asking handler to generate non-range requests. 2010-08-31 23:41:06:289 356 1f10 Handler Generating request for CBS update CF2C4F21-D8CF-452C-BC64-4528BE204F02 in sandbox C:\Windows\SoftwareDistribution\Download\a3c9869c92066dec8ac0f6f06ace27e0_ctc 2010-08-31 23:41:06:289 356 1f10 Handler Selecting self-contained because update does not have express payload. 2010-08-31 23:41:06:289 356 1f10 Handler Selected payload type is ptSelfContained 2010-08-31 23:41:06:289 356 1f10 Handler Detected download state is dsStart 2010-08-31 23:41:06:289 356 1f10 Handler Adding Windows6.0-KB968930-x64.cab (entire file) to request list. 2010-08-31 23:41:06:304 356 1f10 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2010-08-31 23:41:09:508 356 1f10 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\a3c9869c92066dec8ac0f6f06ace27e0_ctc\Windows6.0-KB968930-x64.cab: 2010-08-31 23:41:10:383 356 1f10 Misc Microsoft signed: Yes 2010-08-31 23:41:10:383 356 1f10 DnldMgr Asking handler to generate non-range requests. 2010-08-31 23:41:10:383 356 1f10 Handler Generating request for CBS update CF2C4F21-D8CF-452C-BC64-4528BE204F02 in sandbox C:\Windows\SoftwareDistribution\Download\a3c9869c92066dec8ac0f6f06ace27e0_ctc 2010-08-31 23:41:10:383 356 1f10 Handler Selecting self-contained because update does not have express payload. 2010-08-31 23:41:10:383 356 1f10 Handler Selected payload type is ptSelfContained 2010-08-31 23:41:10:383 356 1f10 Handler Detected download state is dsHavePackage 2010-08-31 23:41:10:383 356 1f10 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2010-08-31 23:41:33:086 24264 5d04 COMAPI ------------- 2010-08-31 23:41:33:086 24264 5d04 COMAPI -- START -- COMAPI: Install [ClientId = wusa] 2010-08-31 23:41:33:086 24264 5d04 COMAPI --------- 2010-08-31 23:41:33:086 24264 5d04 COMAPI - Allow source prompts: Yes; Forced: No; Force quiet: No 2010-08-31 23:41:33:086 24264 5d04 COMAPI - Updates in request: 1 2010-08-31 23:41:33:086 24264 5d04 COMAPI - ServiceID = {63A66471-7EBF-4FE6-8665-C8746955A5F6} Third party service 2010-08-31 23:41:33:086 24264 5d04 COMAPI - Updates to install = 1 2010-08-31 23:41:33:086 24264 5d04 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = wusa] 2010-08-31 23:41:33:102 356 63b8 Agent ************* 2010-08-31 23:41:33:102 356 63b8 Agent ** START ** Agent: Installing updates [CallerId = wusa] 2010-08-31 23:41:33:102 356 63b8 Agent ********* 2010-08-31 23:41:33:102 356 63b8 Agent * Updates to install = 1 2010-08-31 23:41:33:352 356 63b8 Agent * Title = Update for Windows (KB968930) 2010-08-31 23:41:33:367 356 63b8 Agent * UpdateId = {4B35B13A-B37C-44B6-977B-716ECFDF3292}.501 2010-08-31 23:41:33:367 356 63b8 Agent * Bundles 1 updates: 2010-08-31 23:41:33:367 356 63b8 Agent * {CF2C4F21-D8CF-452C-BC64-4528BE204F02}.501 2010-08-31 23:41:33:414 356 63b8 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e 2010-08-31 23:41:33:414 356 63b8 Handler Attempting to create remote handler process as DOMAIN\Jason in session 2 2010-08-31 23:41:33:648 356 63b8 DnldMgr Preparing update for install, updateId = {CF2C4F21-D8CF-452C-BC64-4528BE204F02}.501. 2010-08-31 23:41:33:680 24852 5cac Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) =========== 2010-08-31 23:41:33:680 24852 5cac Misc = Process: C:\Windows\system32\wuauclt.exe 2010-08-31 23:41:33:680 24852 5cac Misc = Module: C:\Windows\system32\wuaueng.dll 2010-08-31 23:41:33:680 24852 5cac Handler ::::::::::::: 2010-08-31 23:41:33:680 24852 5cac Handler :: START :: Handler: CBS Install 2010-08-31 23:41:33:680 24852 5cac Handler ::::::::: 2010-08-31 23:41:33:680 24852 5cac Handler Starting install of CBS update CF2C4F21-D8CF-452C-BC64-4528BE204F02 2010-08-31 23:41:33:711 24852 5cac Handler CBS package identity: Windows-Management-Framework-Core-TopLevel~31bf3856ad364e35~amd64~~7.0.6002.18171 2010-08-31 23:41:33:727 24852 5cac Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\a3c9869c92066dec8ac0f6f06ace27e0\Windows6.0-KB968930-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\a3c9869c92066dec8ac0f6f06ace27e0\inst 2010-08-31 23:42:45:837 24852 3248 Handler FATAL: CBS called Error with 0x80092004, 2010-08-31 23:42:50:759 24852 5cac Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80092004 2010-08-31 23:42:50:884 24852 5cac Handler ::::::::: 2010-08-31 23:42:50:884 24852 5cac Handler :: END :: Handler: CBS Install 2010-08-31 23:42:50:884 24852 5cac Handler ::::::::::::: 2010-08-31 23:42:50:993 356 63b8 Agent ********* 2010-08-31 23:42:50:993 356 63b8 Agent ** END ** Agent: Installing updates [CallerId = wusa] 2010-08-31 23:42:50:993 356 63b8 Agent ************* 2010-08-31 23:42:50:993 24264 61a4 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = wusa] 2010-08-31 23:42:50:993 24264 61a4 COMAPI - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0) 2010-08-31 23:42:50:993 24264 61a4 COMAPI - Reboot required = No 2010-08-31 23:42:50:993 24264 61a4 COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022 2010-08-31 23:42:50:993 24264 61a4 COMAPI --------- 2010-08-31 23:42:50:993 24264 61a4 COMAPI -- END -- COMAPI: Install [ClientId = wusa] 2010-08-31 23:42:50:993 24264 61a4 COMAPI ------------- 2010-08-31 23:42:50:993 356 44c AU Triggering Offline detection (non-interactive) 2010-08-31 23:42:51:024 356 44c AU ############# 2010-08-31 23:42:51:024 356 44c AU ## START ## AU: Search for updates 2010-08-31 23:42:51:024 356 44c AU ######### 2010-08-31 23:42:51:024 356 44c AU <<## SUBMITTED ## AU: Search for updates [CallId = {596E3BA6-38B6-4953-AC79-5E0EC9BA423E}] 2010-08-31 23:42:51:024 356 5678 Agent ************* 2010-08-31 23:42:51:024 356 5678 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-08-31 23:42:51:024 356 5678 Agent ********* 2010-08-31 23:42:51:024 356 5678 Agent * Online = No; Ignore download priority = No 2010-08-31 23:42:51:024 356 5678 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2010-08-31 23:42:51:024 356 5678 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2010-08-31 23:42:51:024 356 5678 Agent * Search Scope = {Machine} 2010-08-31 23:43:01:150 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {687920BC-F4B8-47D9-9ED0-0E1797971607}.100, hr = 8004100E 2010-08-31 23:43:01:196 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:196 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {59CA09DB-A3BF-4ADD-858F-35A8B4176C33}.102, hr = 8004100E 2010-08-31 23:43:01:196 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {7EA9CC30-C65E-47D2-93BA-45CFBDD53470}.101, hr = 8004100E 2010-08-31 23:43:01:212 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {85CD1A52-6086-4712-93C3-432D9AFFBDF1}.101, hr = 8004100E 2010-08-31 23:43:01:243 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:275 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {6D9DF311-2EAD-40D5-B6A9-4F721F977CA8}.100, hr = 8004100E 2010-08-31 23:43:01:321 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:321 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {B77CAE69-7403-49E0-AC1C-BB9A76E8D4B6}.100, hr = 8004100E 2010-08-31 23:43:01:400 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {91D9AE1F-98FA-4B12-94AC-874F9C9F7F72}.100, hr = 8004100E 2010-08-31 23:43:01:446 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:478 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {A1F48895-8635-47BB-8DBF-8C91F389F571}.101, hr = 8004100E 2010-08-31 23:43:01:525 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:540 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {DFE02F51-0311-44E5-B4F3-4710FCC75523}.101, hr = 8004100E 2010-08-31 23:43:01:571 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:603 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {2C288ACA-369E-434F-B90E-3A7A43B10E0D}.103, hr = 8004100E 2010-08-31 23:43:01:634 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {C049438B-E2CF-4184-B295-DB4889876E45}.103, hr = 8004100E 2010-08-31 23:43:01:696 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {BCE17FAE-7168-4BEF-8E3B-604BA37FC5DE}.100, hr = 8004100E 2010-08-31 23:43:01:821 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {A11FFEA5-BFFC-43E1-9A02-99970CC142C8}.101, hr = 8004100E 2010-08-31 23:43:01:853 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:868 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {AFAFB0D2-064F-4B3B-A5F6-8FEB0BFAB287}.100, hr = 8004100E 2010-08-31 23:43:01:931 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:931 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {0418B8A1-016E-4BA9-9688-5E0BE64CA97B}.100, hr = 8004100E 2010-08-31 23:43:01:978 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:01:993 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {BC19109A-8D10-4CDE-8383-A90BACB8608C}.100, hr = 8004100E 2010-08-31 23:43:02:040 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:02:040 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {71FB66BA-A859-4C2B-8552-A80FF68C1712}.101, hr = 8004100E 2010-08-31 23:43:02:087 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:02:087 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {51917036-3963-46D9-B981-2B8E96A10BAB}.100, hr = 8004100E 2010-08-31 23:43:02:134 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:02:134 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {2F5A8774-2C8B-480B-AAE7-9CB80D50DCAA}.100, hr = 8004100E 2010-08-31 23:43:02:134 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {853418A0-F3EC-4547-95B0-291B9C3F4D23}.100, hr = 8004100E 2010-08-31 23:43:02:196 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:02:228 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {1A7B2C8A-9D47-466E-B0DE-16687016E984}.101, hr = 8004100E 2010-08-31 23:43:02:806 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {6520AB70-3C63-4E2C-B9E4-C5DCA3EAFB26}.100, hr = 8004100E 2010-08-31 23:43:02:821 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {38CBD5D0-A871-4D93-9412-DA123D59BDE8}.101, hr = 8004100E 2010-08-31 23:43:02:821 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {4BBB67F9-482A-47B0-8BDC-482FD7BEEA59}.101, hr = 8004100E 2010-08-31 23:43:02:837 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {3166436D-E837-47B8-88CF-C9A088FF071C}.101, hr = 8004100E 2010-08-31 23:43:02:853 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {85CE7E46-A599-45CA-8D75-C9557A5029A9}.100, hr = 8004100E 2010-08-31 23:43:02:884 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:02:915 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {FBCC6370-F4CA-4B09-93F1-CCDF700276F5}.100, hr = 8004100E 2010-08-31 23:43:02:946 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:02:962 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {FEF7A960-137A-4E18-B87F-D08C23445AAF}.100, hr = 8004100E 2010-08-31 23:43:02:993 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:02:993 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {BE92F11D-FA26-4868-A7AC-AF4EB1E71EC4}.101, hr = 8004100E 2010-08-31 23:43:03:040 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:040 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {70856094-70D1-4AEA-894F-A02BC7CA1F41}.100, hr = 8004100E 2010-08-31 23:43:03:087 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:087 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {BF52552A-0BEA-4F15-B760-C9467EA007A5}.100, hr = 8004100E 2010-08-31 23:43:03:103 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {33B628F3-6B35-4942-988B-7F82D182B18B}.100, hr = 8004100E 2010-08-31 23:43:03:103 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {F792C97A-5BAF-4AB5-8A76-E7774C2C093F}.100, hr = 8004100E 2010-08-31 23:43:03:150 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:181 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {65762C7B-2F77-403C-AAB1-93C90DB2046E}.100, hr = 8004100E 2010-08-31 23:43:03:181 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {8A9B6271-A30F-469A-A580-8FBD70065FB2}.102, hr = 8004100E 2010-08-31 23:43:03:196 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {86F93637-517F-44F2-8628-02622ACB214A}.100, hr = 8004100E 2010-08-31 23:43:03:243 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:259 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {EDF463F6-26F7-46BA-A43F-517B57565B4B}.100, hr = 80070057 2010-08-31 23:43:03:478 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {A8111ECB-F970-4634-A808-4E007A8A1034}.103, hr = 8004100E 2010-08-31 23:43:03:525 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {3D7780CF-D3B8-4CA9-9BF3-0286302599D5}.101, hr = 8004100E 2010-08-31 23:43:03:587 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:587 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {D4C2D173-26F5-4AF6-B6C6-656087D4EC24}.100, hr = 8004100E 2010-08-31 23:43:03:634 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:634 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {2E447053-4121-4D14-822B-342158563065}.101, hr = 8004100E 2010-08-31 23:43:03:728 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {99BB24B8-134D-4A6A-9D0B-CBABDC4C90FC}.100, hr = 8004100E 2010-08-31 23:43:03:743 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {8539F40E-EA83-4E23-BF3F-767F5B9DDE68}.101, hr = 8004100E 2010-08-31 23:43:03:775 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:790 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {D3E987E1-9ED3-4F4A-90B3-2BFED84EC030}.100, hr = 8004100E 2010-08-31 23:43:03:837 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:853 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {CC50AFBF-A7A2-4278-9006-66B5A497C854}.101, hr = 8004100E 2010-08-31 23:43:03:900 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:915 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {EFE4286D-C2E7-4CF3-A6AE-FEDA4960FCC7}.101, hr = 8004100E 2010-08-31 23:43:03:978 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:03:978 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {15BF9D20-34BF-42A3-A751-0B591A0AF86F}.101, hr = 8004100E 2010-08-31 23:43:04:025 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:04:025 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {DD3B8446-759B-47F8-AC15-128382A0FF7D}.100, hr = 8004100E 2010-08-31 23:43:04:072 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:04:072 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {4B89CE7C-4AD7-4806-8913-FE81BEF86607}.100, hr = 8004100E 2010-08-31 23:43:04:118 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:04:165 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {9E3DAE0A-CD1F-497B-A218-9CEC72BC3872}.101, hr = 8004100E 2010-08-31 23:43:04:228 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:04:228 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {B1722551-8098-448D-A676-AD70CF9BDFFF}.105, hr = 8004100E 2010-08-31 23:43:04:337 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {984AD3A8-CA3F-479D-A3A6-F2359BEC582A}.100, hr = 8004100E 2010-08-31 23:43:04:384 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:04:431 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {6B603290-A85B-4666-B1AE-22C92AC1A633}.100, hr = 8004100E 2010-08-31 23:43:04:493 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:04:728 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {439A7E15-3661-48E4-82F6-C7ACC84A0CA6}.100, hr = 8004100E 2010-08-31 23:43:04:884 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:05:587 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {962F60FB-EEBD-447F-A2B5-2F21AEF7B095}.100, hr = 8004100E 2010-08-31 23:43:05:650 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:05:650 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {01B231D0-ADA7-4A80-9D5D-C7FFD8E0A311}.100, hr = 8004100E 2010-08-31 23:43:05:697 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:05:743 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {5732ACA4-4CE2-497B-AFB7-4DB0B4261E01}.104, hr = 8004100E 2010-08-31 23:43:05:822 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {160D26E5-0121-46C5-AE50-A83578AB776A}.100, hr = 8004100E 2010-08-31 23:43:05:868 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:05:868 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {34627844-7DA5-4BDA-85D1-95894E56C63B}.100, hr = 8004100E 2010-08-31 23:43:05:947 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:05:962 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {A78A8C5A-9922-41D4-B83D-472B39AC43C7}.100, hr = 8004100E 2010-08-31 23:43:05:962 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {F6907556-61D8-4CD6-B864-E2D8013F12F3}.101, hr = 8004100E 2010-08-31 23:43:06:025 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:06:212 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {EAFF9C27-6E3E-4446-977D-E15851FCE0C8}.100, hr = 8004100E 2010-08-31 23:43:06:228 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {C20E9AD4-7DFB-40F0-B35F-7F372DC62922}.101, hr = 8004100E 2010-08-31 23:43:06:259 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:06:259 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {4BC50A2B-28BB-4593-9C45-4CBF3F22E2F6}.101, hr = 8004100E 2010-08-31 23:43:06:306 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:06:931 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {89F9D5BD-927D-497A-BDBF-802DC7EFE2D8}.100, hr = 8004100E 2010-08-31 23:43:06:978 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:06:993 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {C714797F-18E3-4F81-AD25-DFFEA25287AE}.100, hr = 8004100E 2010-08-31 23:43:07:040 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:07:040 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {B1C589C2-B5CE-4BD0-B752-DC434709D7E7}.101, hr = 8004100E 2010-08-31 23:43:07:087 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:07:103 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {F6A93A22-0ED3-42CF-B114-CCCFA65B9E2A}.101, hr = 8004100E 2010-08-31 23:43:07:165 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {ED7E2F9F-583B-4444-BD9D-D0188C2809C3}.100, hr = 8004100E 2010-08-31 23:43:07:212 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:07:228 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {B5B98543-BADF-429B-BD6F-CB091782FCF6}.100, hr = 8004100E 2010-08-31 23:43:07:525 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {07199812-B720-4600-9980-E9D0C6DCE54D}.100, hr = 8004100E 2010-08-31 23:43:07:572 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:07:603 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {E999B9F3-DBB1-4542-8D19-5207F272D739}.100, hr = 8004100E 2010-08-31 23:43:07:650 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:07:650 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {DF289C01-1BF6-4D58-BA7D-B7A8953BE801}.104, hr = 8004100E 2010-08-31 23:43:07:650 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {F85357A6-AEC4-4838-9951-F560DBCCBF4E}.101, hr = 8004100E 2010-08-31 23:43:07:697 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:07:868 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {3065E682-91E2-4FD2-9561-043154EBD6E1}.101, hr = 8004100E 2010-08-31 23:43:07:884 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {27A4DEE7-284F-43BE-B1F3-644B1DCBDBEA}.100, hr = 8004100E 2010-08-31 23:43:07:931 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:07:931 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {0B941771-C528-4A95-9BF4-B70C8636ABFF}.102, hr = 8004100E 2010-08-31 23:43:07:993 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {18D1BBB9-C7A5-4137-8F01-887CE9AD64B1}.100, hr = 8004100E 2010-08-31 23:43:08:009 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {1B0D37D4-6515-4FBA-879C-BEBF96705535}.100, hr = 8004100E 2010-08-31 23:43:08:103 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {CFD52A5F-C7FF-49B1-8558-E3096E9B6111}.100, hr = 8004100E 2010-08-31 23:43:08:134 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:08:150 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {B622ACD5-5CC7-4EB7-8CCA-129279AC43D5}.100, hr = 8004100E 2010-08-31 23:43:08:181 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:08:197 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {C423E505-62E0-474F-BAEF-DB7496E68618}.100, hr = 8004100E 2010-08-31 23:43:08:243 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:08:243 356 5678 Agent WARNING: Failed to evaluate Installable rule, updateId = {4654042F-F87B-402A-A45C-7318B716B0FA}.100, hr = 8004100E 2010-08-31 23:43:08:290 356 5678 Handler FATAL: UH: 0x800f080d: CreatePackage failed in CCbs::CreatePackage 2010-08-31 23:43:19:525 356 5678 Agent * Added update {236A72EA-7938-4585-AF55-D53874416A68}.102 to search result 2010-08-31 23:43:19:525 356 5678 Agent * Found 1 updates and 58 categories in search; evaluated appl. rules of 739 out of 1196 deployed entities 2010-08-31 23:43:19:572 356 5678 Agent ********* 2010-08-31 23:43:19:572 356 5678 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2010-08-31 23:43:19:572 356 5678 Agent ************* 2010-08-31 23:43:20:275 356 5c68 AU >>## RESUMED ## AU: Search for updates [CallId = {596E3BA6-38B6-4953-AC79-5E0EC9BA423E}] 2010-08-31 23:43:20:275 356 5c68 AU # 1 updates detected 2010-08-31 23:43:20:290 356 5c68 AU ######### 2010-08-31 23:43:20:290 356 5c68 AU ## END ## AU: Search for updates [CallId = {596E3BA6-38B6-4953-AC79-5E0EC9BA423E}] 2010-08-31 23:43:20:290 356 5c68 AU ############# 2010-08-31 23:43:20:290 356 5c68 AU AU featured software notification sequence number is 9015, Generation Time:2010-09-01 04:43:20 2010-08-31 23:43:20:290 356 5c68 AU No featured updates notifications to show 2010-08-31 23:43:20:290 356 5c68 AU Setting AU scheduled install time to 2010-09-05 04:00:00 2010-08-31 23:43:20:290 356 5678 Report REPORT EVENT: {14EAFCE2-E32F-4DEA-B1D6-A26DA79DBED3} 2010-08-31 23:42:50:899-0500 1 182 101 {4B35B13A-B37C-44B6-977B-716ECFDF3292} 501 80092004 wusa Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80092004: Update for Windows (KB968930). 2010-08-31 23:43:20:650 356 5678 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2010-08-31 23:43:20:650 356 5678 Report WER Report sent: 7.4.7600.226 0x80092004 4B35B13A-B37C-44B6-977B-716ECFDF3292 Install 101 Unmanaged 2010-08-31 23:43:20:650 356 5678 Report CWERReporter finishing event handling. (00000000) 2010-08-31 23:47:33:106 24264 5d04 COMAPI ----------- COMAPI: IUpdateServiceManager::RemoveService ----------- 2010-08-31 23:47:33:106 24264 5d04 COMAPI - ServiceId = {63a66471-7ebf-4fe6-8665-c8746955a5f6} 2010-08-31 23:47:33:356 24264 5d04 COMAPI IUpdateService removing volatile scan package service, serviceID = {63A66471-7EBF-4FE6-8665-C8746955A5F6} 2010-08-31 23:47:33:356 356 6254 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014 2010-08-31 23:47:33:356 24264 5d04 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014

Try to install this Microsoft tool, it may solve your problem: http://support.microsoft.com/kb/947821 Download and run the tool, it will say that it's "installing"...it's actually running the readiness scan at this time so you should let the installation run to completion. The KB article says it will appear to hang at 60% completion and I've observed this as well. Just be patient and let it finish. After the install finished, please try to install manually your kb file. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

I installed Windows6.0-KB947821-v10-x64 from the link provided above and tried Windows6.0-KB968930-x64 again but got the same results. Is there a certain way I should be manually installing my KB file?

Can you post the content of the CheckSUR.log file (As I remember it is not a long one)? Usually it is under c:\windows\logs\CBS For manual install, you should go to this link and download the update: http://www.microsoft.com/downloads/details.aspx?FamilyId=d37e25cf-db05-4b23-a852-cdf865d81b82&displaylang=en After that, it should be run manually (You may also have errors when proceeding like that) This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

I downloaded the standalone update file from the link above and tried manually installing it by typing wusa.exe c:\Windows6.0-KB968930-x64.msu and still get the same error that the installation failed. CheckSUR.log:================================= Checking System Update Readiness. Binary Version 6.0.6002.22441 Package Version 9.0 2010-09-01 01:21 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 578 No errors detected (w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache

Try to perform what is mentioned as a resolution in this Microsoft article: http://support.microsoft.com/kb/822798 It is about how to solve the problem that you can not install some updates or programs. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

45D indicates an IO error: # for hex 0x45d / decimal 1117 : ERROR_IO_DEVICE winerror.h # The request could not be performed because of an I/O device # error. # 3 matches found for "45d" I've seen this occur with VMWare ESX guests and systems that have partial file system corruption, can you see if any errors are reported by chkdsk for the system drive, from a command prompt, chkdsk c: If any errors are reported, it may be worth performing a chkdsk /R on the system drive (requires a reboot) and re-run the SUR tool to see if the IO error occurs again. If no errors are reported, can you post the c:\Windows\windowsupdate.log file to skydrive, http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html -- Mike Burr

I ended up rebuilding the servers from scratch to recover from a failed Exchange 2010 SP1 installation. Once I did that the hotfix installed correctly. Thanks everyone!