Hi

I've just updated UAG to SP3 and now File Access is broken.

From a client I get a HTTP 500 error when I click 'File Access'.

On the server, in IIS, if I 'Browse :6001 (http)' i get a web page which states: 'An error occurred on the server when processing the URL. Please contact the system administrator'.

Any ideas?

Thanks

Andrew

Me too !

Exactly the same problem.

I upgraded to Sp3 to get UAG with Windows 8, now I don't have file access with any version of Windows ...

:-(

Glad it's not just me...

The error in the IIS log file (C:\inetpub\logs\LogFiles\W3SVC1) is as follows:

2013-02-25 08:32:24 127.0.0.1 GET /filesharing/ |20|800a138f|Object_expected 6001 <domain>\<user> 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.2;+Trident/6.0;+.NET4.0E;+.NET4.0C;+.NET+CLR+3.5.30729;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.30729;+InfoPath.3;+.NET+CLR+1.1.4322) 500 0 0 113

Ok, so has File Access been deprecated in SP3?

See: http://technet.microsoft.com/en-us/library/jj878164.aspx

As I see it, "deprecated" should not mean "broken" ...

More likely it will be used as an excuse not to fix it.

It's true that the same feature has been removed from OWA, and that in general terms SharePoint would be a better way to do the same thing. But "internal server error" ?

The problem only appears to affect IE. It seems to be the way UAG checks the IE version number.
Try this fix:

In the following file:

..\Microsoft Forefront Unified Access Gateway\von\FileAccess\Default.asp

Change the line
ver = CInt(lowerAgent.substr(lowerAgent.indexOf("msie")+5,2))
to
ver = lowerAgent.substr(lowerAgent.indexOf("msie")+5,2)

Worked for me!

The problem only appears to affect IE. It seems to be the way UAG checks the IE version number.
Try this fix:

In the following file:

..\Microsoft Forefront Unified Access Gateway\von\FileAccess\Default.asp

Change the line
ver = CInt(lowerAgent.substr(lowerAgent.indexOf("msie")+5,2))
to
ver = lowerAgent.substr(lowerAgent.indexOf("msie")+5,2)

Worked for me!

I just wanted to say this also worked for me and a big thank you for such. It was annoying that Firefox worked fine but IE didn't.

Thanks again

I passed by this issue and it turned out to be a bug/glitch after implementing the UAG 2010 SP3 and to fix you need to do the following:

1. On the UAG server, Navigate to the following folder under UAG installation folder \Microsoft Forefront Unified Access Gateway\von\FileAccess
2. Edit the file default.asp (I took a backup first before any change)
3. Modify the word cint to parseInt on Line 20 (Or you can search the file as it appears once). Make sure that the I in parseInt is written in caps
4. Save and test it. THis should do the trick.

This didn't work for me.  Configuring FILE ACCESS in UAG MMC - selected "Domain" = OK - selected "Severs" = Script error

Please check the following article on my blog for full details.

http://itcalls.blogspot.com/2013/03/uag-2010-file-access-application-fails.html

I guess there is some problem with parsing to integer. You may just need to remove the CInt from the line below, and make it like:

ver = lowerAgent.substr(lowerAgent.indexOf("msie")+5,2)

Please check the following article on my blog for full details.

http://itcalls.blogspot.com/2013/03/uag-2010-file-access-application-fails.html

Hi Ahmed,

Tried this, but still have the same issue.

I guess there is some problem with parsing to integer. You may just need to remove the CInt from the line below, and make it like:

ver = lowerAgent.substr(lowerAgent.indexOf("msie")+5,2)

Hi Sujit,

Thanks for your suggestion, but still doesn't work for me.

Worked for me too!

Thank you