Trying to deploy trend.msi via group policy and get event Id: 10005
I have 2 windows 2003 and 1 windows 2008 server. I am trying to deploy a trendmico.msi via group policy and get the following error: Veiwing from
windows 2008 gpresult:
Component Name Status Last Process Time
Group Policy Infrastructure Success 12/9/2010 12:34:16 PM
EFS recovery Success (no data) 12/9/2010 12:32:19 PM
Registry Success 12/9/2010 12:32:18 PM
Security Success 12/9/2010 12:32:19 PM
Software Installation Failed 12/9/2010 12:34:16 PM
Software Installation failed due to the error listed below.
The installation source for this product is not available. Verify that the source exists and that you can access it.
Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 12/9/2010
12:34:15 PM and 12/9/2010 12:34:16 PM.
Viewing from windows 2003 support tools addiag
C:\Program Files\Support Tools>addiag /MSIFeatures
Microsoft (R) Software Installation Diagnostics. Version 1.00
Copyright (C) Microsoft Corp 1998-1999. All rights reserved.
Collecting info...
Initializing Remote DS Data...
Initializing Local AppMgmt Registry Data...
Initializing Local AppMgmt File Data...
Initializing Local Windows Installer Data...
Initializing Local Shell Data...
Initializing Local Event Data...
========================= General Info =========================
User -- NameSamCompatible: DNCSD\Administrator
User -- NameFullyQualifiedDN: CN=Administrator,CN=Users,DC=dncsd,DC=net
User -- Logon Server: \\DNCSD3
User -- SID: S-1-5-21-3147616421-2220702584-3113766947-500
User -- Profile Type: LOCAL
User -- Locale: 1033
Processor Architecture: x86
System Locale: 1033
========================= TS Info =========================
Running Remote Admin TS
========================= Managed Apps (Local List) =========================
No Managed applications were found.
========================= Managed Applications (Server) =========================
User dump for DNCSD.NET
Dumping GPO list (2 items)...
GPO GUID: {31B2F340-016D-11D2-945F-00C04FB984F9}
Name: Default Domain Policy
No Apps were found.
GPO GUID: {791EC37E-CA3A-4206-97CB-0DEAC4C89D15}
Name: WoodApps
========================= Windows Installer Apps =========================
Found 34 MSI application(s)
Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 Plugin
Adobe Reader 8.1.2
Adobe AIR
Microsoft .NET Framework 3.5 SP1
Adobe Flash Player 10 ActiveX
Acrobat.com
Windows Defender
LogMeIn
Adobe Reader 9.3.2
MSXML 4.0 SP2 (KB973688)
Trend Micro OfficeScan Client
Adobe Flash Player 10 Plugin
SMS 2003 Toolkit 2
Windows Support Tools
MSXML 4.0 SP2 (KB954430)
Microsoft SQL Server VSS Writer
========================= Local AD History =========================
Found 1 Applied GPO(s) in the history
Default Domain Policy
GPO GUID: {31B2F340-016D-11D2-945F-00C04FB984F9}
Version: 0x1c001c
========================= Application log events =========================
EventID: 10005
Type: ERROR
Date: 10:56:30.0000 - 11/02/2010
User: NT AUTHORITY\SYSTEM
Computer: DNCSD3
Source: MsiInstaller
Description: Product: 32 Bit HP BiDi Channel Components Installer -- The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code is 2753. The arguments are: ipm12.CF34E983_546C_421F_A494_3C3028
1E4CF3, ,
Data: ???????????????????
December 9th, 2010 3:20pm
Hello,
starting with the following event:
"The installation source for this product is not available. Verify that the source exists and that you can access it."
i suggest to make sure the shared folder is accessible from the run line of the machine you are trying to install the software. Use
\\servername\sharename are you able to access it and run the installaion from there?Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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December 9th, 2010 5:48pm