Trying to deploy trend.msi via group policy and get event Id: 10005
I have 2 windows 2003 and 1 windows 2008 server. I am trying to deploy a trendmico.msi via group policy and get the following error: Veiwing from windows 2008 gpresult: Component Name Status Last Process Time Group Policy Infrastructure Success 12/9/2010 12:34:16 PM EFS recovery Success (no data) 12/9/2010 12:32:19 PM Registry Success 12/9/2010 12:32:18 PM Security Success 12/9/2010 12:32:19 PM Software Installation Failed 12/9/2010 12:34:16 PM Software Installation failed due to the error listed below. The installation source for this product is not available. Verify that the source exists and that you can access it. Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 12/9/2010 12:34:15 PM and 12/9/2010 12:34:16 PM. Viewing from windows 2003 support tools addiag C:\Program Files\Support Tools>addiag /MSIFeatures Microsoft (R) Software Installation Diagnostics. Version 1.00 Copyright (C) Microsoft Corp 1998-1999. All rights reserved. Collecting info... Initializing Remote DS Data... Initializing Local AppMgmt Registry Data... Initializing Local AppMgmt File Data... Initializing Local Windows Installer Data... Initializing Local Shell Data... Initializing Local Event Data... ========================= General Info ========================= User -- NameSamCompatible: DNCSD\Administrator User -- NameFullyQualifiedDN: CN=Administrator,CN=Users,DC=dncsd,DC=net User -- Logon Server: \\DNCSD3 User -- SID: S-1-5-21-3147616421-2220702584-3113766947-500 User -- Profile Type: LOCAL User -- Locale: 1033 Processor Architecture: x86 System Locale: 1033 ========================= TS Info ========================= Running Remote Admin TS ========================= Managed Apps (Local List) ========================= No Managed applications were found. ========================= Managed Applications (Server) ========================= User dump for DNCSD.NET Dumping GPO list (2 items)... GPO GUID: {31B2F340-016D-11D2-945F-00C04FB984F9} Name: Default Domain Policy No Apps were found. GPO GUID: {791EC37E-CA3A-4206-97CB-0DEAC4C89D15} Name: WoodApps ========================= Windows Installer Apps ========================= Found 34 MSI application(s) Adobe Flash Player 9 ActiveX Adobe Flash Player 9 Plugin Adobe Reader 8.1.2 Adobe AIR Microsoft .NET Framework 3.5 SP1 Adobe Flash Player 10 ActiveX Acrobat.com Windows Defender LogMeIn Adobe Reader 9.3.2 MSXML 4.0 SP2 (KB973688) Trend Micro OfficeScan Client Adobe Flash Player 10 Plugin SMS 2003 Toolkit 2 Windows Support Tools MSXML 4.0 SP2 (KB954430) Microsoft SQL Server VSS Writer ========================= Local AD History ========================= Found 1 Applied GPO(s) in the history Default Domain Policy GPO GUID: {31B2F340-016D-11D2-945F-00C04FB984F9} Version: 0x1c001c ========================= Application log events ========================= EventID: 10005 Type: ERROR Date: 10:56:30.0000 - 11/02/2010 User: NT AUTHORITY\SYSTEM Computer: DNCSD3 Source: MsiInstaller Description: Product: 32 Bit HP BiDi Channel Components Installer -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: ipm12.CF34E983_546C_421F_A494_3C3028 1E4CF3, , Data: ???????????????????
December 9th, 2010 3:20pm

Hello, starting with the following event: "The installation source for this product is not available. Verify that the source exists and that you can access it." i suggest to make sure the shared folder is accessible from the run line of the machine you are trying to install the software. Use \\servername\sharename are you able to access it and run the installaion from there?Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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December 9th, 2010 5:48pm

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