Troubleshooting Event ID 4625 on Windows 2008 R2 domain controller
I am trying to troubleshoot a logon failure we are receiving (DC running Windows 2008 R2). This weekend we started getting the following message:
Log Name: Security
Source: Microsoft-Windows-Security-Auditing
Date: 09/23/2010 11:16:06 AM
Event ID: 4625
Task Category: Logon
Level: Information
Keywords: Audit Failure
User: N/A
Computer: mydomaincontroller.domain.com
Description:
An account failed to log on.
Subject:
Security ID: NULL SID
Account Name: -
Account Domain: -
Logon ID: 0x0
Logon Type: 3
Account For Which Logon Failed:
Security ID: NULL SID
Account Name: JohnDoe
Account Domain: HLC
Failure Information:
Failure Reason: An Error occured during Logon.
Status: 0xc00002ee
Sub Status: 0x0
Process Information:
Caller Process ID: 0x0
Caller Process Name: -
Network Information:
Workstation Name: -
Source Network Address: -
Source Port: -
Detailed Authentication Information:
Logon Process: Kerberos
Authentication Package: Kerberos
Transited Services: -
Package Name (NTLM only): -
Key Length: 0
I've tried capturing packets with Wireshark to see if I can see what's generating the traffic but haven't had any luck. Based on the fact that the "Network Information" is blank I'm thinking that this is some local process on the server that's causing the
issue. I've looked at services but the user is only on a couple of services and they're running fine.
September 23rd, 2010 2:16pm
Hi,
To better understand the issue, please help confirm the following:
·
Is the
Account Name in all 4625 events the same?
·
Do you mean that JohnDoe is a service account? What services is this account used to start? If possible, please restart the services and check if 1) the event
is generated; 2) there is any warning related to the service generated.
·
How often is the event generated on the DC?
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September 23rd, 2010 11:35pm
Hi,
How's everything going? Is there any update on the issue?
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September 29th, 2010 9:32pm
Sorry I haven't replied on this issue as I was out of the office last week.
The account name on all events is the same. It was happening every couple of minutes. We tried restarting the services (and even disabled them for a period) to see if the service was generating the messages. We found that with the service disabled the messages
still happened. We have this same user specified as a user on services on all of our servers and this one was the only one reporting the error.
After looking into this and trying everything we could think of we ended up rebooting the server. At this time the errors appear to have stopped.
Thanks.
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October 4th, 2010 10:47am
Hi,
Thanks for your update.
If the issue disappears after you restarted the server, a possible cause could be invalid cached credential. Please do not hesitate to post in our forum if you need further assistance in the future.
Have a nice day.This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can
be beneficial to other community members reading the thread.
October 4th, 2010 9:29pm