Trouble installing KB2264107
Hello,
When I scan one of my servers with Retina, the remediation report indicates that I'm missing KB2264107. I'm running Windows Server 2008 SP2 Std. Ed. x64, and when I run the x64 patch downloaded from
here I get a message that says "the update does not apply to your system".
I've checked my Installed Updates and I don't see KB2264107 installed. I also can't find any logs to see why my system thinks the patch does not apply.
Any ideas on what else I can check to get this patch installed?
Thank you!
May 17th, 2011 3:52pm
Hello,
run chkdsk /r /f and sfc /scannow Download and install System Update Readiness Tool: http://support.microsoft.com/kb/947821
Reset Windows update components
If this does not help, perform an inplace upgrade.
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May 17th, 2011 5:39pm
Hi,
Would you please send me more information for analyzing. For your convenience, I have created a workspace for you. You can upload the information files
to the following link. (Please choose "Send Files to Microsoft")
Workspace URL:
https://sftasia.one.microsoft.com/choosetransfer.aspx?key=685323a7-e872-4082-b859-7ab0f0a119ae
Password: +0LCNM+7NOx
Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken. Please be sure to include all
text between '(' and ')' when typing or copying the workspace link into your browser. Meanwhile, please note that files uploaded for more than 72 hours will be deleted automatically. Please ensure to notify me timely after you have uploaded the files. Thank
you for your understanding.
Collect System Information
=================
The System Information can provide us with more information about the current status of the system. I would like to check it for you. Please send it
to me using the following steps:
1. Click the Start Button, type "MSINFO32" in the Search Bar and press Enter to start the System Information.
2. On the popup window, on the menu bar, click "File", and click "Save", type a file name and then choose NFO as "Save as type", click “Desktop”
on the left pane, and click Save.
Regards,
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May 18th, 2011 1:55am


