We currently use SCCM 2012 SP1 but haven't really given much of a thought about the rest of SC the suite as most of our servers are Linux based and a lot of the functionality would be lost. I have been looking lately at SCSM lately, however, because of it's capability to e used as a ticketing system, knowledge base, and change control, and the ability to tie it into AD and SCCM. There are a few points that I am not clear on however and any help would be greatly appreciated.
Does the web portal (ticketing system, knowledge base, etc.) require Sharepoint? If so, is that an included license? What about Exchange, is it required for this functionality, or can we use our current Linux solution? Can SCSM use the same instance of SQL that SCCM uses or will it need it's own server for that? If it needs it's own SQL, what about licensing?
Any other gotchas I'm missing?
Thanks for any insights!