Hi Everyone,We are having problem with some of our server2003 computer.When we try to start a new proccess with the Task Manager is going into Not Responding.Anyone have any Ideas?

hi there, i would like to know are you trying to start your own custom process ? or is it microsoft process.how about opening task manager alone without starting a new process.can you try the same behavior in safe mode ?sainath !analyze

Hi,Most of the time this happens when trying to start Explorer.exe to get to the Windows Explorer.We arewe have beenruninng a custom Shell for a very long time and this problem only started popping up about a 3 weeks ago.We are able to open the Task Manager without starting a new process.We have not try it in safe mode.

hi there, when you say custom shell i believe you have written the custom shell . if so then we need to debug custom explorer.exesainath !analyze

The Shell we run is Call Tradewind.We replace the the register key {HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon} "Shell"="TWShell.exe"Window loads that shell instead of Explorer.So the explorer.exe is unchanged.

Hi, Please restore the register key back to see whether the same issue persists. Best regards, Vincent Hu

Hi,I tried that out this weekend and the problem is still there.

hi there, the only way to diagnize your issue is to collect the dumps and analyze them as to which module is causing the issue. Because the way windows shell behaves is different than the custom shells and any updates released are for the wndows default shell and not for custom shell. sainath !analyze

hi there,let us know how do you want to proceed with the issue.sainath !analyze

Hi there Try my Explorer Shell Fix tool. Download it here http://www.ms-mvp.org/ThanksHussain

Yes I do agree with Sainath is to collect the dumps and diagnose the problem or else try installing the Process Explorer and see if the behaviour is same.http://technetfaqs.wordpress.com

We did find a Error in the event viewerEvent Type:WarningEvent Source:NCRHALEvent Category:Configuration Event ID:60307Date:06/23/2009Time:12:21:05 AMUser:N/AComputer:992MDescription:The DMI value read does not match the saved value. meaning: The following values stored in the OS do not match the values stored in the motherboard. ClassModel:Stored Value= 7459-5500-8801 Board Value= 7459-5501-8801 SerialNumber:Stored Value= 54-39614240 Board Value= 54-41728088

Hello,When does the PC search for the class model and serial number? Does it happen every 1hr or 16hr?Also is thier a way I can stop it from searching for this information?