Thanks for your reply
I have tested many possible solutions without any success. The actions that I have done so far are mentioned in the following and the results of them have been said, too.
- When I restart the servers, everything are good but after some times when I reopen Failover Cluster Manager on one of the servers, the snap-in related to my cluster name does not load. Please look at the following figure:
And when I want to connect to my cluster name, the following error message appears:
Note: The above problem appears randomly regarding to servers. In the other hand, after the restart, one of the servers acts as the above statement.
- The following error message is the result of the DTCPing utility:
++++++++++++hosts
++++++++++++
06-11, 10:02:15.346-->Error(0x424) at clutil.cpp @256
06-11, 10:02:15.346-->-->OpenCluster
06-11, 10:02:15.356-->-->1060(The specified service does not exist as an installed service.)
++++++++++++++++++++++++++++++++++++++++++++++
DTCping 1.9 Report for ADMINISTRATOR1
++++++++++++++++++++++++++++++++++++++++++++++
RPC server is ready
++++++++++++Validating Remote Computer Name++++++++++++
06-11, 10:02:20.428-->Start DTC connection test
Name Resolution:
SRV04-->172.16.140.11-->SRV04
06-11, 10:02:32.448-->Start RPC test (ADMINISTRATOR1-->SRV04)
Problem:fail to invoke remote RPC method
Error(0x6D9) at dtcping.cpp @303
-->RPC pinging exception
-->1753(There are no more endpoints available from the endpoint mapper.)
RPC test failed
And
06-11, 10:26:10.837-->Error(0x424) at clutil.cpp @256
06-11, 10:26:10.837-->-->OpenCluster
06-11, 10:26:10.837-->-->1060(The specified service does not exist as an installed service.)
++++++++++++++++++++++++++++++++++++++++++++++
DTCping 1.9 Report for ADMINISTRATOR1
++++++++++++++++++++++++++++++++++++++++++++++
RPC server is ready
++++++++++++Validating Remote Computer Name++++++++++++
06-11, 10:26:14.947-->Start DTC connection test
Name Resolution:
SRV04-->172.16.140.11-->SRV04
06-11, 10:26:26.967-->Start RPC test (ADMINISTRATOR1-->SRV04)
Problem:fail to invoke remote RPC method
Error(0x6D9) at dtcping.cpp @303
-->RPC pinging exception
-->1753(There are no more endpoints available from the endpoint mapper.)
RPC test failed
And
++++++++++++hosts
++++++++++++
06-11, 10:47:51.510-->Error(0x424) at clutil.cpp @256
06-11, 10:47:51.510-->-->OpenCluster
06-11, 10:47:51.510-->-->1060(The specified service does not exist as an installed service.)
++++++++++++++++++++++++++++++++++++++++++++++
DTCping 1.9 Report for ADMINISTRATOR1
++++++++++++++++++++++++++++++++++++++++++++++
RPC server is ready
++++++++++++Validating Remote Computer Name++++++++++++
06-11, 10:47:55.020-->Start DTC connection test
Name Resolution:
SRV03-->172.16.140.10-->SRV03
06-11, 10:48:06.830-->Start RPC test (ADMINISTRATOR1-->SRV03)
Problem:fail to invoke remote RPC method
Error(0x6D9) at dtcping.cpp @303
-->RPC pinging exception
-->1753(There are no more endpoints available from the endpoint mapper.)
RPC test failed
- The following output is the result of running PortQuery on port 135 on both servers:
=============================================
Starting portqry.exe -n srv03 -e 135 -p TCP ...
Querying target system called:
srv03
Attempting to resolve name to IP address...
Name resolved to 172.16.140.10
querying...
TCP port 135 (epmap service): LISTENING
Using ephemeral source port
Querying Endpoint Mapper Database...
Server's response:
UUID: d95afe70-a6d5-4259-822e-2c84da1ddb0d
ncacn_ip_tcp:srv03[49152]
UUID: 906b0ce0-c70b-1067-b317-00dd010662da
ncacn_ip_tcp:srv03[49285]
UUID: 906b0ce0-c70b-1067-b317-00dd010662da
ncacn_ip_tcp:srv03[49285]
UUID: 906b0ce0-c70b-1067-b317-00dd010662da
ncacn_ip_tcp:srv03[49285]
UUID: 367abb81-9844-35f1-ad32-98f038001003
ncacn_ip_tcp:srv03[49159]
UUID: b97db8b2-4c63-11cf-bff6-08002be23f2f Microsoft Cluster Server API
ncacn_ip_tcp:srv03[49156]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_np:srv03[\\pipe\\lsass]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_ip_tcp:srv03[49155]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_np:srv03[\\pipe\\lsass]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_ip_tcp:srv03[49155]
UUID: 12345778-1234-abcd-ef00-0123456789ac
ncacn_np:srv03[\\pipe\\lsass]
UUID: 12345778-1234-abcd-ef00-0123456789ac
ncacn_ip_tcp:srv03[49155]
UUID: 12345778-1234-abcd-ef00-0123456789ac
ncacn_ip_tcp:srv03[49157]
UUID: 7f1343fe-50a9-4927-a778-0c5859517bac DfsDs service
ncacn_np:srv03[\\PIPE\\wkssvc]
UUID: 3473dd4d-2e88-4006-9cba-22570909dd10 WinHttp Auto-Proxy Service
ncacn_np:srv03[\\PIPE\\W32TIME_ALT]
UUID: 1ff70682-0a51-30e8-076d-740be8cee98b
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 378e52b0-c0a9-11cf-822d-00aa0051e40f
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 86d35949-83c9-4044-b424-db363231fd0c
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 86d35949-83c9-4044-b424-db363231fd0c
ncacn_ip_tcp:srv03[49154]
UUID: 3a9ef155-691d-4449-8d05-09ad57031823
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 3a9ef155-691d-4449-8d05-09ad57031823
ncacn_ip_tcp:srv03[49154]
UUID: a398e520-d59a-4bdd-aa7a-3c1e0303a511 IKE/Authip API
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: a398e520-d59a-4bdd-aa7a-3c1e0303a511 IKE/Authip API
ncacn_ip_tcp:srv03[49154]
UUID: 552d076a-cb29-4e44-8b6a-d15e59e2c0af IP Transition Configuration endpoint
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 552d076a-cb29-4e44-8b6a-d15e59e2c0af IP Transition Configuration endpoint
ncacn_ip_tcp:srv03[49154]
UUID: 2e6035b2-e8f1-41a7-a044-656b439c4c34 Proxy Manager provider server endpoint
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 2e6035b2-e8f1-41a7-a044-656b439c4c34 Proxy Manager provider server endpoint
ncacn_ip_tcp:srv03[49154]
UUID: c36be077-e14b-4fe9-8abc-e856ef4f048b Proxy Manager client server endpoint
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: c36be077-e14b-4fe9-8abc-e856ef4f048b Proxy Manager client server endpoint
ncacn_ip_tcp:srv03[49154]
UUID: c49a5a70-8a7f-4e70-ba16-1e8f1f193ef1 Adh APIs
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: c49a5a70-8a7f-4e70-ba16-1e8f1f193ef1 Adh APIs
ncacn_ip_tcp:srv03[49154]
UUID: 98716d03-89ac-44c7-bb8c-285824e51c4a XactSrv service
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 98716d03-89ac-44c7-bb8c-285824e51c4a XactSrv service
ncacn_ip_tcp:srv03[49154]
UUID: 1a0d010f-1c33-432c-b0f5-8cf4e8053099 IdSegSrv service
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 1a0d010f-1c33-432c-b0f5-8cf4e8053099 IdSegSrv service
ncacn_ip_tcp:srv03[49154]
UUID: c9ac6db5-82b7-4e55-ae8a-e464ed7b4277 Impl friendly name
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: c9ac6db5-82b7-4e55-ae8a-e464ed7b4277 Impl friendly name
ncacn_ip_tcp:srv03[49154]
UUID: c9ac6db5-82b7-4e55-ae8a-e464ed7b4277 Impl friendly name
ncacn_np:srv03[\\PIPE\\srvsvc]
UUID: 30b044a5-a225-43f0-b3a4-e060df91f9c1
ncacn_np:srv03[\\PIPE\\atsvc]
UUID: 30b044a5-a225-43f0-b3a4-e060df91f9c1
ncacn_ip_tcp:srv03[49154]
UUID: 30b044a5-a225-43f0-b3a4-e060df91f9c1
ncacn_np:srv03[\\PIPE\\srvsvc]
UUID: f6beaff7-1e19-4fbb-9f8f-b89e2018337c Event log TCPIP
ncacn_np:srv03[\\pipe\\eventlog]
UUID: f6beaff7-1e19-4fbb-9f8f-b89e2018337c Event log TCPIP
ncacn_ip_tcp:srv03[49153]
UUID: 30adc50c-5cbc-46ce-9a0e-91914789e23c NRP server endpoint
ncacn_np:srv03[\\pipe\\eventlog]
UUID: 30adc50c-5cbc-46ce-9a0e-91914789e23c NRP server endpoint
ncacn_ip_tcp:srv03[49153]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d5 DHCP Client LRPC Endpoint
ncacn_np:srv03[\\pipe\\eventlog]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d5 DHCP Client LRPC Endpoint
ncacn_ip_tcp:srv03[49153]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d6 DHCPv6 Client LRPC Endpoint
ncacn_np:srv03[\\pipe\\eventlog]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d6 DHCPv6 Client LRPC Endpoint
ncacn_ip_tcp:srv03[49153]
UUID: 76f226c3-ec14-4325-8a99-6a46348418af
ncacn_np:srv03[\\PIPE\\InitShutdown]
UUID: d95afe70-a6d5-4259-822e-2c84da1ddb0d
ncacn_np:srv03[\\PIPE\\InitShutdown]
Total endpoints found: 51
==== End of RPC Endpoint Mapper query response ====
portqry.exe -n srv03 -e 135 -p TCP exits with return code 0x00000000.
And
=============================================
Starting portqry.exe -n srv04 -e 135 -p TCP ...
Querying target system called:
srv04
Attempting to resolve name to IP address...
Name resolved to 172.16.140.11
querying...
TCP port 135 (epmap service): LISTENING
Using ephemeral source port
Querying Endpoint Mapper Database...
Server's response:
UUID: d95afe70-a6d5-4259-822e-2c84da1ddb0d
ncacn_ip_tcp:srv04[1025]
UUID: 906b0ce0-c70b-1067-b317-00dd010662da
ncacn_ip_tcp:srv04[1143]
UUID: 906b0ce0-c70b-1067-b317-00dd010662da
ncacn_ip_tcp:srv04[1143]
UUID: 906b0ce0-c70b-1067-b317-00dd010662da
ncacn_ip_tcp:srv04[1143]
UUID: 367abb81-9844-35f1-ad32-98f038001003
ncacn_ip_tcp:srv04[1065]
UUID: b97db8b2-4c63-11cf-bff6-08002be23f2f Microsoft Cluster Server API
ncacn_ip_tcp:srv04[1057]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_np:srv04[\\pipe\\lsass]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_ip_tcp:srv04[1028]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_np:srv04[\\pipe\\lsass]
UUID: 0b1c2170-5732-4e0e-8cd3-d9b16f3b84d7 RemoteAccessCheck
ncacn_ip_tcp:srv04[1028]
UUID: 12345778-1234-abcd-ef00-0123456789ac
ncacn_np:srv04[\\pipe\\lsass]
UUID: 12345778-1234-abcd-ef00-0123456789ac
ncacn_ip_tcp:srv04[1028]
UUID: 12345778-1234-abcd-ef00-0123456789ac
ncacn_ip_tcp:srv04[1084]
UUID: 7f1343fe-50a9-4927-a778-0c5859517bac DfsDs service
ncacn_np:srv04[\\PIPE\\wkssvc]
UUID: 1ff70682-0a51-30e8-076d-740be8cee98b
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 378e52b0-c0a9-11cf-822d-00aa0051e40f
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 86d35949-83c9-4044-b424-db363231fd0c
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 86d35949-83c9-4044-b424-db363231fd0c
ncacn_ip_tcp:srv04[1027]
UUID: 3a9ef155-691d-4449-8d05-09ad57031823
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 3a9ef155-691d-4449-8d05-09ad57031823
ncacn_ip_tcp:srv04[1027]
UUID: a398e520-d59a-4bdd-aa7a-3c1e0303a511 IKE/Authip API
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: a398e520-d59a-4bdd-aa7a-3c1e0303a511 IKE/Authip API
ncacn_ip_tcp:srv04[1027]
UUID: 552d076a-cb29-4e44-8b6a-d15e59e2c0af IP Transition Configuration endpoint
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 552d076a-cb29-4e44-8b6a-d15e59e2c0af IP Transition Configuration endpoint
ncacn_ip_tcp:srv04[1027]
UUID: 2e6035b2-e8f1-41a7-a044-656b439c4c34 Proxy Manager provider server endpoint
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 2e6035b2-e8f1-41a7-a044-656b439c4c34 Proxy Manager provider server endpoint
ncacn_ip_tcp:srv04[1027]
UUID: c36be077-e14b-4fe9-8abc-e856ef4f048b Proxy Manager client server endpoint
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: c36be077-e14b-4fe9-8abc-e856ef4f048b Proxy Manager client server endpoint
ncacn_ip_tcp:srv04[1027]
UUID: c49a5a70-8a7f-4e70-ba16-1e8f1f193ef1 Adh APIs
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: c49a5a70-8a7f-4e70-ba16-1e8f1f193ef1 Adh APIs
ncacn_ip_tcp:srv04[1027]
UUID: 98716d03-89ac-44c7-bb8c-285824e51c4a XactSrv service
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 98716d03-89ac-44c7-bb8c-285824e51c4a XactSrv service
ncacn_ip_tcp:srv04[1027]
UUID: 1a0d010f-1c33-432c-b0f5-8cf4e8053099 IdSegSrv service
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 1a0d010f-1c33-432c-b0f5-8cf4e8053099 IdSegSrv service
ncacn_ip_tcp:srv04[1027]
UUID: c9ac6db5-82b7-4e55-ae8a-e464ed7b4277 Impl friendly name
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: c9ac6db5-82b7-4e55-ae8a-e464ed7b4277 Impl friendly name
ncacn_ip_tcp:srv04[1027]
UUID: c9ac6db5-82b7-4e55-ae8a-e464ed7b4277 Impl friendly name
ncacn_np:srv04[\\PIPE\\srvsvc]
UUID: 30b044a5-a225-43f0-b3a4-e060df91f9c1
ncacn_np:srv04[\\PIPE\\atsvc]
UUID: 30b044a5-a225-43f0-b3a4-e060df91f9c1
ncacn_ip_tcp:srv04[1027]
UUID: 30b044a5-a225-43f0-b3a4-e060df91f9c1
ncacn_np:srv04[\\PIPE\\srvsvc]
UUID: f6beaff7-1e19-4fbb-9f8f-b89e2018337c Event log TCPIP
ncacn_np:srv04[\\pipe\\eventlog]
UUID: f6beaff7-1e19-4fbb-9f8f-b89e2018337c Event log TCPIP
ncacn_ip_tcp:srv04[1026]
UUID: 30adc50c-5cbc-46ce-9a0e-91914789e23c NRP server endpoint
ncacn_np:srv04[\\pipe\\eventlog]
UUID: 30adc50c-5cbc-46ce-9a0e-91914789e23c NRP server endpoint
ncacn_ip_tcp:srv04[1026]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d5 DHCP Client LRPC Endpoint
ncacn_np:srv04[\\pipe\\eventlog]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d5 DHCP Client LRPC Endpoint
ncacn_ip_tcp:srv04[1026]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d6 DHCPv6 Client LRPC Endpoint
ncacn_np:srv04[\\pipe\\eventlog]
UUID: 3c4728c5-f0ab-448b-bda1-6ce01eb0a6d6 DHCPv6 Client LRPC Endpoint
ncacn_ip_tcp:srv04[1026]
UUID: 76f226c3-ec14-4325-8a99-6a46348418af
ncacn_np:srv04[\\PIPE\\InitShutdown]
UUID: d95afe70-a6d5-4259-822e-2c84da1ddb0d
ncacn_np:srv04[\\PIPE\\InitShutdown]
Total endpoints found: 50
==== End of RPC Endpoint Mapper query response ====
portqry.exe -n srv04 -e 135 -p TCP exits with return code 0x00000000.
- I have read the KB197814 and did the steps in it, restarted both servers, but the problem did not resolved.
- I have check both servers for RPC Service status and in both servers it has started.
- The both servers are alive and can ping each other by their IP address and name.
- The firewall of both servers is off and I stopped the Windows Firewall service COMPLETELY.
- Any services and applications that are depending on RPC have problems. For example when I want o remotely manages the services on these servers by using Services.msc console, the following error message appears:
Error 1726: The remote procedure call failed.