Spotty shared drive connectivity
Helllo, Not sure if I am in the right section, but I have a strange problem. I have some user that are having the connection to their shared drive go out every couple of hours. It goes out for about 30 seconds, and then comes back up. I am running a windows server 2003 environment with two DCs. I only have one switch between the computers and the servers. I was able to check it for connectivity problems and it reported no errors. I am really stumped on this one. Has anyone every experienced something like this before. Thanks.
April 2nd, 2011 8:20am

Hi. Is there any information present in the Event Log on either the server or clients, that corresponds to the time of the problems?Oscar Virot
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April 3rd, 2011 9:15am

I am having some problems via the dcdiag /test:DNS C:\Program Files\Support Tools>dcdiag /test:DNS Domain Controller Diagnosis Performing initial setup: Done gathering initial info. Doing initial required tests Testing server: Default-First-Site-Name\domain-DCA Starting test: Connectivity ......................... domain-DCA passed test Connectivity Doing primary tests Testing server: Default-First-Site-Name\domain-DCA DNS Tests are running and not hung. Please wait a few minutes... Running partition tests on : DomainDnsZones Running partition tests on : ForestDnsZones Running partition tests on : Schema Running partition tests on : Configuration Running partition tests on : domain Running enterprise tests on : domain.local Starting test: DNS Test results for domain controllers: DC: domain-DCA.domain.local Domain: domain.local TEST: Delegations (Del) Error: DNS server: domain.local. IP:10.0.0.141 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.143 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.144 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.145 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.146 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.15 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.181 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.197 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.198 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.199 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.20 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.202 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.21 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.22 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.222 [Broken delega ted domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.23 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.25 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.26 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.27 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.29 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.3 [Broken delegate d domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.31 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.32 [Broken delegat ed domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.5 [Broken delegate d domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.6 [Broken delegate d domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.8 [Broken delegate d domain _msdcs.domain.local.] Error: DNS server: domain.local. IP:10.0.0.80 [Broken delegat ed domain _msdcs.domain.local.] Summary of test results for DNS servers used by the above domain contro llers: DNS server: 10.0.0.80 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.80 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.80 DNS server: 10.0.0.8 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.8 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.8 DNS server: 10.0.0.6 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.6 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.6 DNS server: 10.0.0.5 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.5 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.5 DNS server: 10.0.0.32 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.32 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.32 DNS server: 10.0.0.31 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.31 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.31 DNS server: 10.0.0.3 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.3 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.3 DNS server: 10.0.0.29 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.29 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.29 DNS server: 10.0.0.27 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.27 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.27 DNS server: 10.0.0.26 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.26 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.26 DNS server: 10.0.0.25 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.25 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.25 DNS server: 10.0.0.23 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.23 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.23 DNS server: 10.0.0.222 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.222 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.222 DNS server: 10.0.0.22 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.22 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.22 DNS server: 10.0.0.21 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.21 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.21 DNS server: 10.0.0.202 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.202 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.202 DNS server: 10.0.0.20 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.20 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.20 DNS server: 10.0.0.199 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.199 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.199 DNS server: 10.0.0.198 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.198 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.198 DNS server: 10.0.0.197 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.197 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.197 DNS server: 10.0.0.181 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.181 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.181 DNS server: 10.0.0.15 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.15 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.15 DNS server: 10.0.0.146 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.146 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.146 DNS server: 10.0.0.145 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.145 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.145 DNS server: 10.0.0.144 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.144 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.144 DNS server: 10.0.0.143 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.143 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.143 DNS server: 10.0.0.141 (domain.local.) 1 test failure on this DNS server This is not a valid DNS server. PTR record query for the 1.0.0.12 7.in-addr.arpa. failed on the DNS server 10.0.0.141 Delegation is broken for the domain _msdcs.domain.local. on the DNS server 10.0.0.141 Summary of DNS test results: Auth Basc Forw Del Dyn RReg Ext ________________________________________________________________ Domain: domain.local domain-DCA PASS PASS PASS FAIL PASS PASS n/a ......................... domain.local failed test DNS C:\Program Files\Support Tools> Maybe my issue is more of a DNS related problem. Has anyone seen this before?
April 3rd, 2011 3:46pm

Ok disregard that issue I believe I have corrected that issue. The only error messages that I see in the files server even log are: Event ID 1053 Source Userenv .
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April 3rd, 2011 6:21pm

Hi, 1.By default, SMB connection will be disconnected if inactive for a certain period. This is configurable via the server-side Autodisconnect and client side KeepConn registry values. See article 297684 for a description of Autodisconnect, and article 818704 for a Windows 2000 hotfix to make the KeepConn registry value work correctly. 2.If the SMB session is inactive for 15 minutes the server will send a TCP reset to close the connection. Until the Autodisconnect timer is reached, the server will send an NBT keep-alive packet every two minutes. If a client or server application is not written to properly handle network delays, it may terminate the session prior to the default timeout period. Please also test in Safe Mode with Networking or booted with msconfig in diagnostic startup to isolate applications causing the disconnection. 3. If sessions are being disconnected prior to the configured timeout values set with server-side Autodisconnect and client side KeepConn registry values, please also check the NIC card properties and disable any power-save functionality which could be disconnecting the network interface. Thanks. Tiger LiPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
April 5th, 2011 2:56am

Thanks Tiger, The SMbs are pretty much always active as there are various programs that are always writing to them through out the day. I was able to resolve the issue. My server has a NIC card with two ports one was active, and the other one was not. I switched to the in active port and disable the old one. After that I have had consistent connectivity. I also changed out the network cord, but I really think the issue was with the NIC. Thanks.
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April 6th, 2011 7:30am

Hi ice2921, Glad to know you have solved this issue,hope you will enjoy in our TechNet forum. Thanks. Tiger LiPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
April 6th, 2011 8:36pm

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