Spotty shared drive connectivity
Helllo,
Not sure if I am in the right section, but I have a strange problem. I have some user that are having the connection to their shared drive go out every couple of hours. It goes out for about 30 seconds, and then comes back up. I am running a windows server
2003 environment with two DCs. I only have one switch between the computers and the servers. I was able to check it for connectivity problems and it reported no errors. I am really stumped on this one. Has anyone every experienced something like this
before. Thanks.
April 2nd, 2011 8:20am
Hi.
Is there any information present in the Event Log on either the server or clients, that corresponds to the time of the problems?Oscar Virot
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April 3rd, 2011 9:15am
I am having some problems via the dcdiag /test:DNS
C:\Program Files\Support Tools>dcdiag /test:DNS
Domain Controller Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\domain-DCA
Starting test: Connectivity
......................... domain-DCA passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\domain-DCA
DNS Tests are running and not hung. Please wait a few minutes...
Running partition tests on : DomainDnsZones
Running partition tests on : ForestDnsZones
Running partition tests on : Schema
Running partition tests on : Configuration
Running partition tests on : domain
Running enterprise tests on : domain.local
Starting test: DNS
Test results for domain controllers:
DC: domain-DCA.domain.local
Domain: domain.local
TEST: Delegations (Del)
Error: DNS server: domain.local. IP:10.0.0.141 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.143 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.144 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.145 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.146 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.15 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.181 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.197 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.198 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.199 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.20 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.202 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.21 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.22 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.222 [Broken delega
ted domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.23 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.25 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.26 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.27 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.29 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.3 [Broken delegate
d domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.31 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.32 [Broken delegat
ed domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.5 [Broken delegate
d domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.6 [Broken delegate
d domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.8 [Broken delegate
d domain _msdcs.domain.local.]
Error: DNS server: domain.local. IP:10.0.0.80 [Broken delegat
ed domain _msdcs.domain.local.]
Summary of test results for DNS servers used by the above domain contro
llers:
DNS server: 10.0.0.80 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.80
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.80
DNS server: 10.0.0.8 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.8
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.8
DNS server: 10.0.0.6 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.6
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.6
DNS server: 10.0.0.5 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.5
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.5
DNS server: 10.0.0.32 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.32
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.32
DNS server: 10.0.0.31 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.31
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.31
DNS server: 10.0.0.3 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.3
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.3
DNS server: 10.0.0.29 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.29
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.29
DNS server: 10.0.0.27 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.27
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.27
DNS server: 10.0.0.26 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.26
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.26
DNS server: 10.0.0.25 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.25
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.25
DNS server: 10.0.0.23 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.23
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.23
DNS server: 10.0.0.222 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.222
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.222
DNS server: 10.0.0.22 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.22
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.22
DNS server: 10.0.0.21 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.21
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.21
DNS server: 10.0.0.202 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.202
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.202
DNS server: 10.0.0.20 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.20
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.20
DNS server: 10.0.0.199 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.199
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.199
DNS server: 10.0.0.198 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.198
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.198
DNS server: 10.0.0.197 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.197
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.197
DNS server: 10.0.0.181 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.181
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.181
DNS server: 10.0.0.15 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.15
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.15
DNS server: 10.0.0.146 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.146
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.146
DNS server: 10.0.0.145 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.145
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.145
DNS server: 10.0.0.144 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.144
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.144
DNS server: 10.0.0.143 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.143
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.143
DNS server: 10.0.0.141 (domain.local.)
1 test failure on this DNS server
This is not a valid DNS server. PTR record query for the 1.0.0.12
7.in-addr.arpa. failed on the DNS server 10.0.0.141
Delegation is broken for the domain _msdcs.domain.local. on the
DNS server 10.0.0.141
Summary of DNS test results:
Auth Basc Forw Del Dyn RReg Ext
________________________________________________________________
Domain: domain.local
domain-DCA PASS PASS PASS FAIL PASS PASS n/a
......................... domain.local failed test DNS
C:\Program Files\Support Tools>
Maybe my issue is more of a DNS related problem. Has anyone seen this before?
April 3rd, 2011 3:46pm
Ok disregard that issue I believe I have corrected that issue. The only error messages that I see in the files server even log are: Event ID 1053 Source Userenv .
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April 3rd, 2011 6:21pm
Hi,
1.By default, SMB connection will be disconnected if inactive for a certain period. This is configurable via the server-side Autodisconnect and client side KeepConn
registry values. See article 297684 for a description of Autodisconnect, and article 818704 for a Windows 2000 hotfix to make the KeepConn registry value work correctly.
2.If the SMB session is inactive for 15 minutes the server will send a TCP reset to close the connection. Until the Autodisconnect timer is reached, the server will
send an NBT keep-alive packet every two minutes. If a client or server application is not written to properly handle network delays, it may terminate the session prior to the default timeout period. Please also test in Safe Mode with Networking or booted with
msconfig in diagnostic startup to isolate applications causing the disconnection.
3. If sessions are being disconnected prior to the configured timeout values set with server-side Autodisconnect and client side KeepConn registry values, please
also check the NIC card properties and disable any power-save functionality which could be disconnecting the network interface.
Thanks.
Tiger LiPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
April 5th, 2011 2:56am
Thanks Tiger,
The SMbs are pretty much always active as there are various programs that are always writing to them through out the day. I was able to resolve the issue. My server has a NIC card with two ports one was active, and the other one was not. I switched to the
in active port and disable the old one. After that I have had consistent connectivity. I also changed out the network cord, but I really think the issue was with the NIC. Thanks.
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April 6th, 2011 7:30am
Hi ice2921,
Glad to know you have solved this issue,hope you will enjoy in our TechNet forum.
Thanks.
Tiger LiPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
April 6th, 2011 8:36pm