Environmment: Windows Server 2008 R2 SP1 Using the reference to "Customize the default local user profile when preparing an image of Windows (url: http://support.microsoft.com/kb/973289)" article creating the Default Profile using CopyProfile in the unattend.xml file. As requested in the article, unable to delete all the user accounts on the system to create the Default Profile. We have services which cannot be deleted for normal functioning of the system. Logged in as local administrator, customized the start menu and went ahead and executed the sysprep with copyprofile set to true in the unattend file. Sysprep completes but it is copying the one the service accounts which does not have the start menu customizations. Want to know how to crate Default Profile with user accounts? Is there a way to specify the user account to use for CopyProfile? Any inputs would be greatly appreciated. Thanks