Server running DPM failing on Win Updates
Two of my servers running Data Protection Manager 2010 install updates successfully but upon reboot, initiliazition of updates fails after hanging at 33% for 2 hours. All changes get reverted and updates fail. Attached is a link to a screenshot of a list
of updates that my servers require.
http://i50.tinypic.com/20qkz7b.jpg
Any Ideas?
Thanks,
Joe Sulaiman
May 29th, 2012 6:26pm
Hello,
Id suggest you turn off any non-Microsoft software and install these updates one at a time. After each one, reboot the server and check if the same problem reoccurs. When the same problem occurs again, the last update installed is the culprit. We
will have to analyze the WindowsUpdate.log and event logs for more information.
I would also recommend you contact Microsoft Customer Service and Support (CSS) so that a dedicated Support Professional can assist with your request. To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/contactus
Thanks
Zhang
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May 29th, 2012 10:13pm


