Hello everyone, I have a serious problem. When server manager starts at boot it gives me a error: Unexpected error refreshing Server Manager: Element not found. (Exceptions from HRESULT: 0x80070490) This error is because someone stopped the updates on our server 2008 R2. i followed a couple solutions such as: http://social.technet.microsoft.com/Forums/en-US/winservermanager/thread/957a47b2-7662-48cc-912b-30c1913b547b/ and http://support.microsoft.com/kb/958044 I downloaded the "System Update Readiness tool" which gave me a report. The report gave me some valuable information and it looked like i was missing some files. CheckSUR.log REPORT: ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 11.0 2011-02-28 16:04 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2489256~31bf3856ad364e35~amd64~~6.1.1.1.mum Checking Component Store Summary: Seconds executed: 243 Found 1 errors CBS MUM Missing Total count: 1 Unavailable repair files: servicing\packages\Package_for_KB2489256~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_for_KB2489256~31bf3856ad364e35~amd64~~6.1.1.1.cat As you can see I'm still missing one file that i can't find on the internet. Even if I have that last file I doubt that it will work. Can someone please give me some advice on how i can fix this. Reinstalling the server is no option for me. Thank you in advance

the patch in question can be downloaded here : http://www.microsoft.com/downloads/en/details.aspx?familyid=9DABD1D1-3F1E-46D1-B171-AAFD3F08D291&displaylang=en with expand you can extract the needed files

Although this is for windows 7 32bit it is the most logical step to take. The problem is that I already did this for the server and i coudn't find the Package_for_KB2489256~31bf3856ad364e35~amd64~~6.1.1.1.cat and Package_for_KB2489256~31bf3856ad364e35~amd64~~6.1.1.1.mum. If you know where i can find these files from the patch then i would be a step closer in making the server manager working. Thank you for the fast reply.

my bad, very sorry :S this one is 64bit for w2k8 ra: http://www.microsoft.com/downloads/en/details.aspx?familyid=1E075F57-1723-4933-9B8E-7BCE4A44A1C1&displaylang=en you first expand the msu you download, and then the expanded cab file, its like expand file.cab drive\destination -F:*

No problem at all, but i already did this and unfortunately when i extract de update it doesn't have the file i need. I already copied the other files that were in it and that made the report file above a lot smaller. :D I still need those two files which HOPEFULLY will fix my problem with the server manager. It is strange that the update that you linked here didn't had the two files i needed ..... really weird.

hmm, just expanded the patch. theres the file with _rtm and _sp1. will try to compare it later at work at a w2k8 r2 server if the rtm would match the one listed without anything in your winsxs

Hi, Please download the files from the following site and then copy them to C:\Windows\servicing\Packages to replace the old files. https://sftus.one.microsoft.com/choosetransfer.aspx?key=b84267c4-e022-47a1-861a-7bd4305f4aba Password: 5sP4E7Tmyw)Nu@3 Tim Quan

This fixed everything! Thank you both for helping me, but i really want to know where did you get this Tim? These files weren't in the patch or did i overlooked it? Thanks again for the help!