Hi, Two of windows 2003 server shows "request time out" when i ping to other servers. This issue occurs on two servers. I have been monitoring for 5 days now and have in average of 4 or 5 request timed out for the whole day. I have gone ahead and replaced the LAN cable but still same problem of request time outs. I believe it could either be a network card problem or an OS problem. Please check the below details from your end and let me know if you can advice anything why this happens. All servers terminate at the same switch, and only two have these issues. System Information report written at: 08/17/09 16:37:35 System Name: INFOMART02 [System Summary] Item Value OS Name Microsoft(R) Windows(R) Server 2003, Enterprise Edition Version 5.2.3790 Service Pack 2 Build 3790 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name INFOMART02 System Manufacturer Dell Inc. System Model PowerEdge 2950 System Type X86-based PC Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2660 Mhz BIOS Version/Date Dell Inc. 2.3.1, 4/29/2008 SMBIOS Version 2.5 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)" User Name Not Available Time Zone Pakistan Daylight Time Total Physical Memory 8,186.64 MB Available Physical Memory 5.64 GB Total Virtual Memory 9.80 GB Available Virtual Memory 7.47 GB Page File Space 2.00 GB Page File C:\pagefile.sys [Hardware Resources] [Conflicts/Sharing] Resource Device I/O Port 0x00000000-0x00000CF7 PCI bus I/O Port 0x00000000-0x00000CF7 Direct memory access controller IRQ 20 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 2689 IRQ 20 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 268B Memory Address 0xF4000000-0xF7FFFFFF Intel(R) 6311ESB/6321ESB PCI Express Upstream Port - 3500 Memory Address 0xF4000000-0xF7FFFFFF Intel(R) 6311ESB/6321ESB PCI Express Downstream Port E1 - 3510 Memory Address 0xF4000000-0xF7FFFFFF PCI standard PCI-to-PCI bridge Memory Address 0xF4000000-0xF7FFFFFF Broadcom BCM5708C NetXtreme II GigE #2 IRQ 21 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 2688 IRQ 21 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 268A IRQ 21 Intel(R) 631xESB/6321ESB USB2 Enhanced Host Controller - 268C IRQ 16 Intel(R) 5000X Chipset Memory Controller Hub - 25C0 IRQ 16 Intel(R) 5000 Series Chipset PCI Express x4 Port 2 - 25E2 IRQ 16 Intel(R) 6311ESB/6321ESB PCI Express Upstream Port - 3500 IRQ 16 Intel(R) 6311ESB/6321ESB PCI Express Downstream Port E1 - 3510 IRQ 16 Broadcom BCM5708C NetXtreme II GigE #2 IRQ 16 Intel(R) 6311ESB/6321ESB PCI Express Downstream Port E2 - 3514 IRQ 16 Intel(R) 5000 Series Chipset PCI Express x4 Port 3 - 25E3 IRQ 16 DELL PERC 6/i Integrated RAID Controller IRQ 16 Intel(R) 5000 Series Chipset PCI Express x8 Port 4-5 - 25F8 IRQ 16 Intel(R) 5000 Series Chipset PCI Express x8 Port 6-7 - 25F9 IRQ 16 Intel(R) 631xESB/6321ESB PCI Express Root Port 1 - 2690 IRQ 16 Broadcom BCM5708C NetXtreme II GigE Memory Address 0xA0000-0xBFFFF PCI bus Memory Address 0xA0000-0xBFFFF ATI ES1000 Memory Address 0xF8000000-0xFBFFFFFF Intel(R) 631xESB/6321ESB PCI Express Root Port 1 - 2690 Memory Address 0xF8000000-0xFBFFFFFF PCI standard PCI-to-PCI bridge Memory Address 0xF8000000-0xFBFFFFFF Broadcom BCM5708C NetXtreme II GigE [DMA] Resource Device Status Channel 4 Direct memory access controller OK Channel 2 Standard floppy disk controller OK [Forced Hardware] Device PNP Device ID [I/O] Resource Device Status 0x00000000-0x00000CF7 PCI bus OK 0x00000000-0x00000CF7 Direct memory access controller OK 0x00000D00-0x0000FFFF PCI bus OK 0x0000E000-0x0000EFFF Intel(R) 5000 Series Chipset PCI Express x4 Port 3 - 25E3 OK 0x0000EC00-0x0000ECFF DELL PERC 6/i Integrated RAID Controller OK 0x0000CCE0-0x0000CCFF Intel(R) 631xESB/6321ESB USB Universal Host Controller - 2688 OK 0x0000CCC0-0x0000CCDF Intel(R) 631xESB/6321ESB USB Universal Host Controller - 2689 OK 0x0000CCA0-0x0000CCBF Intel(R) 631xESB/6321ESB USB Universal Host Controller - 268A OK 0x0000CC80-0x0000CC9F Intel(R) 631xESB/6321ESB USB Universal Host Controller - 268B OK 0x0000DC00-0x0000DCFF ATI ES1000 OK 0x000003B0-0x000003BB ATI ES1000 OK 0x000003C0-0x000003DF ATI ES1000 OK 0x00000A79-0x00000A79 ISAPNP Read Data Port OK 0x00000279-0x00000279 ISAPNP Read Data Port OK 0x00000274-0x00000277 ISAPNP Read Data Port OK 0x00000080-0x0000009F Direct memory access controller OK 0x000000C0-0x000000DF Direct memory access controller OK 0x000000F0-0x000000FF Numeric data processor OK 0x00000020-0x0000003F Programmable interrupt controller OK 0x000000A0-0x000000BF Programmable interrupt controller OK 0x000004D0-0x000004D1 Programmable interrupt controller OK 0x00000061-0x00000061 System board OK 0x00000070-0x0000007F System CMOS/real time clock OK 0x00000040-0x0000005F System timer OK 0x000003F0-0x000003F5 Standard floppy disk controller OK 0x000003F7-0x000003F7 Standard floppy disk controller OK 0x000003F8-0x000003FF Communications Port (COM1) OK 0x000002F8-0x000002FF Communications Port (COM2) OK 0x00000800-0x0000087F System board OK 0x00000880-0x000008BF System board OK 0x000008C0-0x000008DF System board OK 0x000008E0-0x000008E3 System board OK 0x00000900-0x00000900 System board OK 0x00000C00-0x00000C7F System board OK 0x00000CA0-0x00000CA7 System board OK 0x00000CA9-0x00000CAB System board OK 0x00000CAD-0x00000CAF System board OK 0x00000060-0x00000060 System board OK 0x00000064-0x00000064 System board OK 0x00000CA8-0x00000CA8 System board OK 0x00000CAC-0x00000CAC System board OK 0x0000FC00-0x0000FC0F Intel(R) 631xESB/6321ESB Ultra ATA Storage Controller - 269E OK 0x000001F0-0x000001F7 Primary IDE Channel OK 0x000003F6-0x000003F6 Primary IDE Channel OK [IRQs] Resource Device Status IRQ 9 Microsoft ACPI-Compliant System OK IRQ 16 Intel(R) 5000X Chipset Memory Controller Hub - 25C0 OK IRQ 16 Intel(R) 5000 Series Chipset PCI Express x4 Port 2 - 25E2 OK IRQ 16 Intel(R) 6311ESB/6321ESB PCI Express Upstream Port - 3500 OK IRQ 16 Intel(R) 6311ESB/6321ESB PCI Express Downstream Port E1 - 3510 OK IRQ 16 Broadcom BCM5708C NetXtreme II GigE #2 OK IRQ 16 Intel(R) 6311ESB/6321ESB PCI Express Downstream Port E2 - 3514 OK IRQ 16 Intel(R) 5000 Series Chipset PCI Express x4 Port 3 - 25E3 OK IRQ 16 DELL PERC 6/i Integrated RAID Controller OK IRQ 16 Intel(R) 5000 Series Chipset PCI Express x8 Port 4-5 - 25F8 OK IRQ 16 Intel(R) 5000 Series Chipset PCI Express x8 Port 6-7 - 25F9 OK IRQ 16 Intel(R) 631xESB/6321ESB PCI Express Root Port 1 - 2690 OK IRQ 16 Broadcom BCM5708C NetXtreme II GigE OK IRQ 21 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 2688 OK IRQ 21 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 268A OK IRQ 21 Intel(R) 631xESB/6321ESB USB2 Enhanced Host Controller - 268C OK IRQ 20 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 2689 OK IRQ 20 Intel(R) 631xESB/6321ESB USB Universal Host Controller - 268B OK IRQ 19 ATI ES1000 OK IRQ 13 Numeric data processor OK IRQ 8 System CMOS/real time clock OK IRQ 0 System timer OK IRQ 6 Standard floppy disk controller OK IRQ 4 Communications Port (COM1) OK IRQ 3 Communications Port (COM2) OK IRQ 14 Primary IDE Channel OK [Memory] Resource Device Status 0xA0000-0xBFFFF PCI bus OK 0xA0000-0xBFFFF ATI ES1000 OK 0xD0000000-0xFDFFFFFF PCI bus OK 0xF2000000-0xF7FFFFFF Intel(R) 5000 Series Chipset PCI Express x4 Port 2 - 25E2 OK 0xF4000000-0xF7FFFFFF Intel(R) 6311ESB/6321ESB PCI Express Upstream Port - 3500 OK 0xF4000000-0xF7FFFFFF Intel(R) 6311ESB/6321ESB PCI Express Downstream Port E1 - 3510 OK 0xF4000000-0xF7FFFFFF PCI standard PCI-to-PCI bridge OK 0xF4000000-0xF7FFFFFF Broadcom BCM5708C NetXtreme II GigE #2 OK 0xFC300000-0xFC4FFFFF Intel(R) 5000 Series Chipset PCI Express x4 Port 3 - 25E3 OK 0xFC480000-0xFC4BFFFF DELL PERC 6/i Integrated RAID Controller OK 0xFC440000-0xFC47FFFF DELL PERC 6/i Integrated RAID Controller OK 0xF8000000-0xFBFFFFFF Intel(R) 631xESB/6321ESB PCI Express Root Port 1 - 2690 OK 0xF8000000-0xFBFFFFFF PCI standard PCI-to-PCI bridge OK 0xF8000000-0xFBFFFFFF Broadcom BCM5708C NetXtreme II GigE OK 0xFC500400-0xFC5007FF Intel(R) 631xESB/6321ESB USB2 Enhanced Host Controller - 268C OK 0xD8000000-0xDFFFFFFF ATI ES1000 OK 0xFC2D0000-0xFC2DFFFF ATI ES1000 OK 0xE0000000-0xEFFFFFFF Motherboard resources OK 0xFED00000-0xFED003FF High Precision Event Timer OK [Components] [Multimedia] [CD-ROM] Item Value Drive D: Description CD-ROM Drive Media Loaded No Media Type CD-ROM Name HL-DT-ST CDRW/DVD GCCT10N Manufacturer (Standard CD-ROM drives) Status OK Transfer Rate Not Available SCSI Target ID 0 PNP Device ID IDE\CDROMHL-DT-ST_CDRW/DVD_GCCT10N_______________A102____\5&1F424344&0&0.0.0 Driver c:\windows\system32\drivers\cdrom.sys (5.2.3790.3959 (srv03_sp2_rtm.070216-1710), 51.00 KB (52,224 bytes), 12/3/2008 6:10 PM) [Sound Device] Item Value [Display] Item Value Name ATI ES1000 PNP Device ID PCI\VEN_1002&DEV_515E&SUBSYS_01B21028&REV_02\4&2014205D&0&68F0 Adapter Type Not Available Adapter Description ATI Technologies Inc. Adapter RAM Not Available Installed Drivers Not Available Driver Version Not Available INF File 6.14.10.6606 (oem6.inf section) Color Planes ati2mtag_RN50 Color Table Entries Not Available Resolution Not Available Bits/Pixel Not Available Memory Address 0xD8000000-0xDFFFFFFF I/O Port 0x0000DC00-0x0000DCFF Memory Address 0xFC2D0000-0xFC2DFFFF IRQ Channel IRQ 19 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\drivers\ati2mtag.sys (6.14.10.6606, 1.36 MB (1,431,040 bytes), 12/3/2008 5:59 PM) [Adapter] Item Value Name [00000001] Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client) Adapter Type Ethernet 802.3 Product Type Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client) Installed Yes PNP Device ID B06BDRV\L2ND&PCI_164C14E4&SUBSYS_01B21028&REV_12\6&1B6DEF2B&0&20050300 Last Reset 8/12/2009 9:42 AM Index 1 Service Name l2nd IP Address 0.0.0.0 IP Subnet 0.0.0.0 Default IP Gateway Not Available DHCP Enabled Yes DHCP Server DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address 00:1E:C9:EC:21xx Driver c:\windows\system32\drivers\bxnd52x.sys (4.1.3.0 built by: WinDDK, 51.50 KB (52,736 bytes), 12/3/2008 6:21 PM) Name [00000002] Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client) Adapter Type Ethernet 802.3 Product Type Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client) Installed Yes PNP Device ID B06BDRV\L2ND&PCI_164C14E4&SUBSYS_01B21028&REV_12\8&29095A5B&0&20050700 Last Reset 8/12/2009 9:42 AM Index 2 Service Name l2nd IP Address xx.xx.xx.xx IP Subnet xx.xx.xx.xx Default IP Gateway :xx.xx.xx,cc DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address 00:1E:C9:EC:21:xx Driver c:\windows\system32\drivers\bxnd52x.sys (4.1.3.0 built by: WinDDK, 51.50 KB (52,736 bytes), 12/3/2008 6:21 PM) Name [00000003] RAS Async Adapter Adapter Type Not Available Product Type RAS Async Adapter Installed Yes PNP Device ID Not Available Last Reset 8/12/2009 9:42 AM Index 3 Service Name AsyncMac IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available [Drives] Item Value Drive C: Description Local Fixed Disk Compressed No File System NTFS Size 49.77 GB (53,439,643,648 bytes) Free Space 34.70 GB (37,258,760,192 bytes) Volume Name Volume Serial Number 90AD95A2 Drive D: Description CD-ROM Disc Drive E: Description Local Fixed Disk Compressed No File System NTFS Size 222.43 GB (238,837,452,800 bytes) Free Space 111.06 GB (119,249,408,000 bytes) Volume Name New Volume Volume Serial Number F2AB19AA [Disks] Item Value Description Disk drive Manufacturer (Standard disk drives) Model DELL PERC 6/i SCSI Disk Device Bytes/Sector 512 Media Loaded Yes Media Type Fixed hard disk Partitions 3 SCSI Bus 1 SCSI Logical Unit 0 SCSI Port 1 SCSI Target ID 0 Sectors/Track 63 Size 272.24 GB (292,318,225,920 bytes) Total Cylinders 35,539 Total Sectors 570,934,035 Total Tracks 9,062,445 Tracks/Cylinder 255 Partition Disk #0, Partition #0 Partition Size 39.19 MB (41,094,144 bytes) Partition Starting Offset 32,256 bytes Partition Disk #0, Partition #1 Partition Size 49.77 GB (53,439,644,160 bytes) Partition Starting Offset 41,126,400 bytes Partition Disk #0, Partition #2 Partition Size 222.43 GB (238,837,455,360 bytes) Partition Starting Offset 53,480,770,560 bytes [SCSI] Item Value Name DELL PERC 6/i Integrated RAID Controller Manufacturer DELL Status OK PNP Device ID PCI\VEN_1000&DEV_0060&SUBSYS_1F0C1028&REV_04\4&3646D6F4&0&0018 Memory Address 0xFC480000-0xFC4BFFFF I/O Port 0x0000EC00-0x0000ECFF Memory Address 0xFC440000-0xFC47FFFF IRQ Channel IRQ 16 Driver c:\windows\system32\drivers\percsas.sys (2.14.0.32 built by: WinDDK, 20.50 KB (20,992 bytes), 12/3/2008 6:16 PM) [IDE] Item Value Name Intel(R) 631xESB/6321ESB Ultra ATA Storage Controller - 269E Manufacturer Intel Status OK PNP Device ID PCI\VEN_8086&DEV_269E&SUBSYS_01B21028&REV_09\3&61AAA01&0&F9 I/O Port 0x0000FC00-0x0000FC0F Driver c:\windows\system32\drivers\pciide.sys (5.2.3790.0 (srv03_rtm.030324-2048), 5.50 KB (5,632 bytes), 12/3/2008 6:20 PM) Name Primary IDE Channel Manufacturer (Standard IDE ATA/ATAPI controllers) Status OK PNP Device ID PCIIDE\IDECHANNEL\4&2D51872&0&0 I/O Port 0x000001F0-0x000001F7 I/O Port 0x000003F6-0x000003F6 IRQ Channel IRQ 14 Driver c:\windows\system32\drivers\atapi.sys (5.2.3790.3959 (srv03_sp2_rtm.070216-1710), 94.50 KB (96,768 bytes), 12/3/2008 6:20 PM)

Hello,all your posted information is not really helpful. If i understand you correct you set a constant ping for one day and 4 or 5 replies are timed out. This can happen and is not a problem, if i misunderstood you please correct me.Please post an unedited ipconfig /all from a problem server and a server working correct.Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights.

HI, thanks for taking interest and replying back. In actual we have been monitoring ping responces from our 2 remote servers 1 local. All three were showing "request timed out" on varied timings. its been almost 5 days now that we have been monitoring and have recieved several "request time out" in a 24 hour period. I replaced the LAN cables and now have replaced the switch and port. So far it seems stable but we are still monitoring. I was wondering if this could be a system OS level issue. How is it that its normal when you say "this can happen and not a problem"..this server will be used for live reporting (i.e collecting stats on seconds interval) so its critical that it stays up forever. Ping requested out usually last for 10-30 seconds and occur again after 5 hours. please let me know. We have SP2 installed on windows server 2003. thanks.

Hello,i have seen it in our systems multiple times that sometime a ping is lost. And 4-5 per 24 hours ping test is not that much.For switches you can also check the port speed and use fixed settings on them and also on the servers instead of autosensing. Also make sure to use the latest drivers for the NICs, according to the NIC output they are from 2008.Also you can try an extended ping with bigger packages to check connectivity and data loss:ping -l 1024 ipaddress -t Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks again. Yes, there are significant packet loss errors when large packets are sent. I used FPING rather than PING. So configuring the ports at switch should resolve these issues as you suggested. Reply