Hi Stephen, I suggest we try restarting the server and test in Safe Mode to narrow down the cause of the problem. If the issue does not occur in Safe Mode, it can be related to third-party programs in the system. Also please scan the system to make sure that it is not infected by virus. Regards KevinTechNet Community Support

Hi we have a 2008 server which is running out of memory and running slow but when in look in Resource manager and Process explorer i cant see any processes which are using up all the memory we have 2 GB of memory below is the list I get from PROCEXP Process PID CPU Private Bytes tomcat7.exe 66640 200,372 McShield.exe 3184 102,012 iexplore.exe 70316 66,244 svchost.exe 1012 36,960 explorer.exe 70580 33,708 svchost.exe 796 27,832 FrameworkService.exe 2196 23,460 procexp64.exe 1664 8.57 20,404 svchost.exe 452 19,684 naPrdMgr.exe 2184 13,004 svchost.exe 944 12,520 httpd.exe 62852 10,636 VsTskMgr.exe 1572 10,452 svchost.exe 328 8,976 LogonUI.exe 936 8,724 lsass.exe 628 8,584 SLsvc.exe 208 8,428 spoolsv.exe 1264 8,080 svchost.exe 1096 8,000 services.exe 616 7,528 svchost.exe 996 7,284 taskeng.exe 312 6,348 svchost.exe 868 4,792 taskeng.exe 20580 4,764 McTray.exe 2760 4,440 lsm.exe 636 4,412 bpinetd.exe 1944 4,380 svchost.exe 2040 4,348 svchost.exe 808 4,204 UdaterUI.exe 2736 4,080 msdtc.exe 2908 3,876 httpd.exe 68012 3,864 svchost.exe 2024 3,848 snmp.exe 1136 3,840 shstat.exe 69984 3,540 csrss.exe 488 3,452 pbx_exchange.exe 2116 3,212 mfevtps.exe 3912 3,156 VMwareService.exe 2084 2,744 rdpclip.exe 29376 2,516 ovtrcsvc.exe 1384 2,276 csrss.exe 40200 2,276 bpjava-msvc.exe 2172 2,260 VMwareUser.exe 20840 2,172 jusched.exe 62400 2,120 svchost.exe 2028 2,092 svchost.exe 2272 2,024 procexp.exe 1188 1,992 csrss.exe 532 1,972 EngineServer.exe 2708 1,928 winlogon.exe 39424 1,784 VMwareTray.exe 70188 1,660 winlogon.exe 568 1,636 wininit.exe 540 1,584 ApacheMonitor.exe 69932 1,252 dwm.exe 67368 1,148 snmp.exe 1232 936 smss.exe 420 516 wscavexe.exe 3672 376 System Idle Process 0 91.42 0 System 4 0 Interrupts n/a 0 DPCs n/a 0 Total 750712 What is the hidden process using up the memory?

Hello, You can use Process Monitor for monitoring processes: http://technet.microsoft.com/en-us/sysinternals/bb896645 This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer

Try this in safe mode and see the behaviour. Disable AV/background tasks/third party services and test. Make sure virtual memory limit is set correctly. Use Memory Pool Monitor (Poolmon.exe) to troubleshoot memory leaks - http://support.microsoft.com/kb/177415 Is this a virtual machine? Also refer - http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/4e1b7ef3-fe0b-4956-a339-56d8af586ef3 HTH Sachin Gadhave (MCP, MCTS)

yes it is virtual machine on vmware the processes total 750mb in use in resourse manager but resourse manager says 2gb in use I tried rammap but got the error "error refreshing database"

Hi Stephen, I suggest we try restarting the server and test in Safe Mode to narrow down the cause of the problem. If the issue does not occur in Safe Mode, it can be related to third-party programs in the system. Also please scan the system to make sure that it is not infected by virus. Regards KevinTechNet Community Support

Resource manager can give inaccurate numbers in VMs. If you are in Hyper-V I would suggest you user the Hyper-V related resource counters in the VM. If you are in VMware, use the VMware provided tools.MCP Card || LinkedIn

We are unable to take the serivce down

Hi Stephen, Could you please provide more detail information regarding the current situation? Regards KevinTechNet Community Support