Server 2008 R2 takes two reboots before server is operational
I have a few Server 2008 R2 HP Blades with SQL 2008 that seem to always take two reboots before we can use them. First reboot always sticks at welcome screen and we can't access the box for 30 mins to 1 hour. Then once it comes back to life we can reboot normally. All servers have SP1, latest MS patches and latest HP drivers. I did come across this article; http://support.microsoft.com/kb/982210 but it only applies to Server 2008 R2 and Hyper-V. Though the symptoms for me are the exact same.
May 29th, 2012 5:08am

Hello, which server roles are installed on the servers? Please assure that DNS is not an issue and use ONLY domain DNS servers on the NIC and none else if the machines are DCs. If they are DC please post an unedited ipconfig /all from both of them. Best regards Meinolf Weber MVP, MCP, MCTS Microsoft MVP - Directory Services My Blog: http://msmvps.com/blogs/mweber/ Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
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May 29th, 2012 5:53am

Hello, Check event viewer and check event viewer whether any event ID recorded to this issue.To Stop automatic restart of server please un-check the below marked option. Also try to boot server in safe mode and check for the similar kind of issue? Another useful step is go to run and type msconfig|startup|uncheck startup items which are not required. Regards, Ravikumar P
May 29th, 2012 7:14am

Hi Only role installed is IIS. They are SQL 2008 servers.
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May 30th, 2012 5:38am

Hi Nothing is reported in Event Viewer. The server is not failing so there is no restart. The issue is with a reboot. The servers are taking two reboots to become stable. The first reboot takes about 30 mins to 1 hour before you can access the GUI. 2nd/3rd/4th reboot is fine. Then a few days later the issue comes back.
May 30th, 2012 5:41am

To check that this is a BSOD, check if there is minidumps under c:\windows\minidump or a full dump named MEMORY.DMP under c:\windows. However, start by that: Update all possible driversUninstall all unused programsRun chkdsk /r /f and sfc /scannowPerform a clean boot: http://support.microsoft.com/kb/929135Disable temporary all security softwares you haveRun memtest86+ to check your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support for assistance If this is BSOD then use Microsoft Skydrive to upload dump files. Once done, post a link here. You can also contact Microsoft CSS for assistance. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer
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May 30th, 2012 5:59am

To check that this is a BSOD, check if there is minidumps under c:\windows\minidump or a full dump named MEMORY.DMP under c:\windows. However, start by that: Update all possible driversUninstall all unused programsRun chkdsk /r /f and sfc /scannowPerform a clean boot: http://support.microsoft.com/kb/929135Disable temporary all security softwares you haveRun memtest86+ to check your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support for assistance If this is BSOD then use Microsoft Skydrive to upload dump files. Once done, post a link here. You can also contact Microsoft CSS for assistance. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer
May 30th, 2012 6:06am

There is BSOD. The server is not crashing. Its a restart issue. Have you read the URL I provided?
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May 30th, 2012 6:11am

Hi, In addition to the troubleshooting suggestions Mr X provided, I also would like to suggest you refer to the following Microsoft TechNet blogs for more troubleshooting information: New Slow Logon, Slow Boot Troubleshooting Content http://blogs.technet.com/b/askds/archive/2012/05/01/new-slow-logon-slow-boot-troubleshooting-content.aspx The Case of the Slow Logons http://blogs.technet.com/b/markrussinovich/archive/2010/01/13/3305263.aspx So you have a slow logon? (Part 1) http://blogs.technet.com/b/askds/archive/2009/09/24/so-you-have-a-slow-logon-part-1.aspx Regards,Arthur Li TechNet Community Support
May 31st, 2012 12:52am

Hi, In addition to the troubleshooting suggestions Mr X provided, I also would like to suggest you refer to the following Microsoft TechNet blogs for more troubleshooting information: New Slow Logon, Slow Boot Troubleshooting Content http://blogs.technet.com/b/askds/archive/2012/05/01/new-slow-logon-slow-boot-troubleshooting-content.aspx The Case of the Slow Logons http://blogs.technet.com/b/markrussinovich/archive/2010/01/13/3305263.aspx So you have a slow logon? (Part 1) http://blogs.technet.com/b/askds/archive/2009/09/24/so-you-have-a-slow-logon-part-1.aspx Regards,Arthur Li TechNet Community Support
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May 31st, 2012 12:58am

Has anyone read the URL I provided? This seems to be a Server 2008 R2 issue. There is SQL 2008 installed on the servers. Each server does have a lot of RAM, up to 96GB. Each server is SAN attched and part of a Cluster.
May 31st, 2012 12:17pm

Hi, Yes, I have read the KB article you provided. I would like to confirm that have you tried the above troubleshooting suggestions and what is the current situation? If there is anything that I can do for you, please do not hesitate to let me know, and I will be happy to help. Regards,Arthur Li TechNet Community Support
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June 5th, 2012 11:59pm

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