Sending text message alerts

We are running Ops Manager 2007 R2.  I want to be able to send an alert to cell phone.  I was told that if I wanted to use SMS messaging I would need a modem attached.  But what about sending via smtp mail.   From within outlook I can send an email to <cell number>@att.txt.net or <cell number>@vtext.com and it shows up as a text message on the phone.  I am attempting to this an email address for a subscriber.  But the alerts never get to the phone.  They are being generated since I also send them to an corporate email address.  Anyone ever have any success doing this or know an alternate way to send alerts as text messages.

I do have one rule which runs a vbs script which send an email to a cell number which is working successfully.

Thanks

February 5th, 2014 1:40pm

Hi

You can send SMS using mail. You probably need to authenticate against the SMS Gateway while sending SMS. Therefore you Need to Setup the RunAs account. Check Kevin's post in the section "setting up a Run As Account to authenticate to the SMTP Server" http://blogs.technet.com/b/kevinholman/archive/2012/04/28/opsmgr-2012-configure-notifications.aspx

This credential will be used to authenticate to the Exchange server to send SMTP notifications

Cheers,

Stefan

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February 5th, 2014 5:53pm

1) configure the SMTP channel to use windows integrated for SMTP server authentication method
2) Configure notification account as you email account
Roger
February 6th, 2014 1:30am

Is SMTP authentication needed to send an email to <cell number>@txt.att.net.  We are already configured to send email and it is working fine.

Paul

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February 6th, 2014 7:50am

Hi

It depends on your infrastructure Setup, I would just try it in the lab. I experienced this issue with other customers. Sending mail was anonymous but for sending SMS it was required to Setup an authentication account.

Cheers,

Stefan

February 7th, 2014 2:53am

I ended up putting together a way to accomplish this with PowerShell that doesn't require either a modem or maintaining the email aliases for everybody's phone numbers. If you need simple text or voice calling from SCOM alerts, this could get that done.

The script is freely available for download here along with documentation and video tutorials to get started. Hope it's useful!

Noah

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March 8th, 2015 10:24am

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