Send Email task icon missing - SCSM 2012
It's a small thing, but it's driving me a bit batty. My Incident Task pane has icons for all tasks except Send Email. Is there a way to define this? Not sure why this is missing, but in my 2010 environment the icon appears for the same task (We stood up a new 2012 environment, not an upgrade).
February 6th, 2013 8:54pm

Hi

You need to download and import and configure.

http://www.microsoft.com/en-us/download/details.aspx?id=29423

Regards

Jon

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February 7th, 2013 4:55pm

The EC is already installed, configured and working. The issue that I'm having (and it's just because I'm picky about such things) is that the task icon for Send E-mail is missing:

February 8th, 2013 9:13pm

Marcel, did you ever receive or come up with a solution for this?  I'm curious myself how this can be added into the mp.
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April 3rd, 2013 8:51pm

I haven't found an answer for this. I have other items that are missing icons too for no apparent reason that are really driving me nuts.

April 3rd, 2013 8:53pm

Not sure if you found your answer or not but, it has to do with modifying the management pack directly.  The key XML element would be "ImageReference".  This guy has some information on doing this with custom tasks here towards the end of his post: http://scug.be/valerie/2013/02/09/scsmcustom-console-task-change-status-to-in-progress/

Also, this guy has a list of available images here: http://blog.scsmsolutions.com/2012/04/list-of-images-available-in-scsm-2012/

Not sure how or if you can load custom images.

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July 10th, 2013 4:18am

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