Hi All,

I have this strange issue. I have a Windows server 2012 core domain controller in my LAB. I had installed the below security patches released by MS as a part of Microsoft security bulletin May & June 2015. 

Below are the patches i installed. I see except for KB3002657 rest all install but post installation they fail to configure and when i verify i see only KB3002657 is installed.

Patches i installed.

Windows8-RT-KB3002657-x64.msu
Windows8-RT-KB3045171-x64.msu
Windows8-RT-KB3050514-x64.msu
Windows8-RT-KB3051768-x64.msu
Windows8-RT-KB3055642-x64.msu
Windows8-RT-KB3057839-x64.msu
Windows8-RT-KB3059317-x64.msu
Windows8-RT-KB3061518-x64.msu 
Windows8-RT-KB3063858-x64.msu

Command i used to verify: -

Get-hotfix KB3002657,KB3045171,KB3050514,KB3051768,KB3055642,KB3057839,KB3059317,KB3061518,KB3063858

Has any one faced this issue ? How can i over come

i pulled the windows update log.

I see the below errors.

WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll

WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
WARNING: ISusInternal::RemoveService failed, hr=80248014
 - Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)

WARNING: ISusInternal::RemoveService failed, hr=80248014

Any ideas ?

Maybe you should try an offline updater.

• Edited by C-huck 12 hours 56 minutes ago

Did not get you. 

These are patches downloaded locally and i installed them manually.

Maybe you should try an offline updater.

• Edited by C-huck Sunday, June 21, 2015 6:06 PM

Maybe you should try an offline updater.

• Edited by C-huck Sunday, June 21, 2015 6:06 PM

Hi Gautam.75801,

To resolve this issue, use the following methods below:

Restart your computer

Unplug your removable media from the computer

Run the Windows Update Troubleshooter

Install Windows updates in a clean boot state

Perform a system restore

For more details, please check the article.

"Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

https://support.microsoft.com/en-us/kb/949358

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator 23 hours 30 minutes ago

Hi Gautam.75801,

To resolve this issue, use the following methods below:

Restart your computer

Unplug your removable media from the computer

Run the Windows Update Troubleshooter

Install Windows updates in a clean boot state

Perform a system restore

For more details, please check the article.

"Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

https://support.microsoft.com/en-us/kb/949358

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator Tuesday, June 23, 2015 7:30 AM

Hi Gautam.75801,

To resolve this issue, use the following methods below:

Restart your computer

Unplug your removable media from the computer

Run the Windows Update Troubleshooter

Install Windows updates in a clean boot state

Perform a system restore

For more details, please check the article.

"Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

https://support.microsoft.com/en-us/kb/949358

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator Tuesday, June 23, 2015 7:30 AM

Hi Mary,

Thanks. I see the article applies for Client operating system. As mine is a windows server core i dont think this will apply.

Any other suggestions

Hi Gautam,

Did you try to download it manual?

Change windows update to "manual" update mode. And download from:

KB3050514
http://www.microsoft.com/en-us/download/details.aspx?id=47198

KB3055642
http://www.microsoft.com/en-us/download/details.aspx?id=47075

KB3045171
http://www.microsoft.com/en-us/download/details.aspx?id=46950

KB3051768
http://www.microsoft.com/en-us/download/details.aspx?id=46971
KB3057839
http://www.microsoft.com/en-us/download/details.aspx?id=47372

KB3059317
http://www.microsoft.com/en-us/download/details.aspx?id=47406

KB3061518
http://www.microsoft.com/en-us/download/details.aspx?id=47100

KB3063858
http://www.microsoft.com/en-us/download/details.aspx?id=47482

If this doesn't help please also check from %windir%\WindowsUpdate.log to see for additional infomation.

Best Regards,

Mary Dong

Hi Mary,

Yes i downloaded them manually. Also i have posted the errors in the log above in the second thread. Do you find any thing from that ?

Hi Gautam,

What's the version of the wsus server? Sometimes the error happens due to WSUS server being out of date. If you install WSUS 3.0SP2 then this may resolve your issue. It supports for server 2012 and windows 8.

https://support.microsoft.com/en-us/kb/2734608

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator 3 hours 20 minutes ago

Hi Gautam,

What's the version of the wsus server? Sometimes the error happens due to WSUS server being out of date. If you install WSUS 3.0SP2 then this may resolve your issue. It supports for server 2012 and windows 8.

https://support.microsoft.com/en-us/kb/2734608

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator Thursday, June 25, 2015 3:41 AM

Hi Gautam,

What's the version of the wsus server? Sometimes the error happens due to WSUS server being out of date. If you install WSUS 3.0SP2 then this may resolve your issue. It supports for server 2012 and windows 8.

https://support.microsoft.com/en-us/kb/2734608

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator Thursday, June 25, 2015 3:41 AM

Hi Gautam,

Is there any updates for your issues? Have your solved the problem.

Look forward to your reply.

Best Regards,

Mary Dong

I have seen random failures when secure boot is enabled.  If secure boot is enabled, try disabling it temporarily and retry the updates.   

Hi Gautam,

My apology for that I have mistaken the environment that you have manually download the updates.

I searched the knowledge about the updates failure. For the Windows updates failure, there are many different reasons of the updates process failure. The effective way is that you could check related logs about the updates. All the process details will list in it.  When we install any windows update KBXXXXXX, a log file with same update KB name is created under c:\windows\ folder(you could set the location).

Since no all the updates have related logs, you could also use another tool DISM. It is also helpful for solve windows updates failure problem. DISM creates the CBS.log that captures any issues that the tool found or fixed.

https://support.microsoft.com/en-us/kb/947821

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator Wednesday, July 01, 2015 8:46 AM

Hi Gautam,

My apology for that I have mistaken the environment that you have manually download the updates.

I searched the knowledge about the updates failure. For the Windows updates failure, there are many different reasons of the updates process failure. The effective way is that you could check related logs about the updates. All the process details will list in it.  When we install any windows update KBXXXXXX, a log file with same update KB name is created under c:\windows\ folder(you could set the location).

Since no all the updates have related logs, you could also use another tool DISM. It is also helpful for solve windows updates failure problem. DISM creates the CBS.log that captures any issues that the tool found or fixed.

https://support.microsoft.com/en-us/kb/947821

Best Regards,

Mary Dong

• Edited by Mary DongMicrosoft contingent staff, Moderator Wednesday, July 01, 2015 8:46 AM

Hi Mary,

Thanks for the update. I will see if there is any logs on the KB# Present on the Domain controller and let you know.

Hi All,

I have got the solution,

This seemed to be a O/S Corruption in my OS. Post fixing the corruption the updates installed without any issue.

Actual solution for the answer:

http://windows.microsoft.com/en-us/windows-vista/windows-update-error-8000ffff

Steps:

1. Open the Registry Editor by clicking the Start button , typing regedit into the Search box, and then pressing ENTER.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

2. In the left pane, find and double-click HKEY_LOCAL_MACHINE, and then click COMPONENTS.

3. Right-click COMPONENTS, and then click Export. By default, this file is saved to your desktop, but you can choose any folder.

4. In the File Name text box, type COMPONENTS. You have now created a back up copy of the registry values you're going to be removing.

5. In the right pane, search for PendingXmlIdentifier, right-click it, and then click Delete. PendingXmlIdentifier might not be listed.

6. In the right pane, search for NextQueueEntryIndex, right-click it, and then click Delete. NextQueueEntryIndex might not be listed.

7. In the right pane, search for AdvancedInstallersNeedResolving, right-click it, and then click Delete.AdvancedInstallersNeedResolving might not be listed.

8. Restart your computer and then run Windows Update again.

I had raised another thread for that and below is the link:

https://social.technet.microsoft.com/Forums/en-US/b273243c-f33b-4717-ad11-c292e5df44b0/unable-to-repair-an-existing-windows-server-2012-core-os?forum=winserver8setup

Hi,

I'm glad that you solved the problem and thanks for sharing the solution.

Best Regards,

Mary Dong

Hi Mary,

No problem at all. I Always feel free to share solutions to complex issues.