Hi,

I would like to add some standard additional search providers here for all console users to be able to see.

Trouble is, any I add are available only to me and I cannot see where SCSM stores them, does anyone know?

Cheers,

Rob

Update - they are stored in MT_System$Search$ProviderConfig, just working out how users refer to them...

• Edited by Rob.FordModerator Friday, September 23, 2011 12:14 AM

Hi Rob

Did you read this one?

http://blogs.technet.com/b/servicemanager/archive/2010/03/04/search-multiple-knowledge-bases-at-once-with-knowledge-search-providers.aspx

Hi Patrik, yes, but to how to add them once so all console users see them without having to configure them themselves?

I need to add a standard set of providers that all Analysts can use.

Cheers,

Rob

Hi Rob,

Each analyst has to add their own set of providers. There are no setting for  search providers out-of-box.

 

Thanks

Kevin

Hi Rob

The System.Search.ProviderConfig class is inherited from System.UserPreference.

The System.UserPreference has a relationship with System.User.

So you can use that relationship to add your search provider to all users (or list of users).

Something like what (not tested!):

 

$provider = get-SCSMObject (get-SCSMClass System.Search.ProviderConfig) | ? {$_.ProviderName -eq "Google"}
$rel = Get-SCSMRelationshipClass -Name System.UserHasPreference$
get-SCSMObject -class (get-SCSMCLass -name "System.User") | % {
   new-SCSMRelationshipObject $rel -Source $_ -Target $provider
}

Thanks, Anton, that looks good, it didn't ocurr to me that this would be a relationship accessible from the SDK, I should have realised :)

And the result from Anton's advice:

class ProvidersClass
{
    public bool AddProvider(
        EnterpriseManagementGroup emg,
        string sProviderName,
        string sUrl,
        EnterpriseManagementObject emoUser
        )
    {
        try
        {
            //Get the Has Preference (System.SupportingItem.Library) relationship
            ManagementPackRelationship relPref =
                emg.EntityTypes.GetRelationshipClass(new Guid("649e37ab-bf89-8617-94f6-d4d041a05171"));

            //System.Search.ProviderConfig
            ManagementPackClass mpcSearchProvider = emg.EntityTypes.GetClass(new Guid("32b66b6f-1629-c411-394e-fea87a65143c"));

            //Create a new relationship for the provider
            CreatableEnterpriseManagementRelationshipObject cemroProvider = 
                new CreatableEnterpriseManagementRelationshipObject(emg, relPref);

            //Create a new provider object
            CreatableEnterpriseManagementObject cemoProvider =
                new CreatableEnterpriseManagementObject(emg, mpcSearchProvider);

            //Setup the properties
            cemoProvider[mpcSearchProvider, "Id"].Value = Guid.NewGuid().ToString();
            cemoProvider[mpcSearchProvider, "ProviderName"].Value = sProviderName;
            cemoProvider[mpcSearchProvider, "DisplayName"].Value = sProviderName;
            cemoProvider[mpcSearchProvider, "Url"].Value = sUrl;

            //Create and save the relationship
            cemroProvider.SetSource(emoUser);
            cemroProvider.SetTarget(cemoProvider);
            cemroProvider.Commit();
            return true;
        }
        catch
        {
            return false;
        }
    }
}

• Marked as answer by Rob.FordModerator Wednesday, September 28, 2011 2:48 AM
• Edited by Rob.FordModerator Wednesday, September 28, 2011 2:51 AM

Rob, you can mark this method as static and use it directly without create new insntance:

// current implementation
ProvidersClass cl = new ProvidersClass();
bool res = cl.AddProvider(........);
// ====================================
// mark as static
public static bool AddProvider(.........)
{
     ..............
}
// use directly
bool res = ProvidersClass.AddProvider(..........);

Very true, thank you :)

Has their come a better solution for doing this in SCSM 2012R2.

Is this VB or Powershell script and where is the script executed?