This tool was installed on a QA server by an ex-employee and nobody knows for sure if it ever worked.  Attempting to uninstall/repair fails with below errors in the event log.

The description for Event ID 11001 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

If the event originated on another computer, the display information had to be saved with the event.

 

The following information was included with the event:

 

Product: SSO Application Configuration -- Error 1001. Error 1001. Company Name is a required field.

(NULL)

(NULL)

(NULL)

(NULL)

 

 

 

The description for Event ID 11001 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

If the event originated on another computer, the display information had to be saved with the event.

 

The following information was included with the event:

 

Product: SSO Application Configuration -- Error 1001. Error 1001. An exception occurred while uninstalling. This exception will be ignored and the uninstall will continue. However, the application might not be fully uninstalled after the uninstall is complete. --> Cannot delete a subkey tree because the subkey does not exist.

(NULL)

(NULL)

(NULL)

(NULL)

 

The tool is currently unusable.  And worse, we cannot uninstall and re-install this tool.  Please advise.

Hi,

How are you uninstalling the software.

In case you are getting error while uninstalling it from control panel then download the tool from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14524 and then try installing it. it will ask you for uninstall of existing product.

Hi

It seems lilke you would need to do some deletion in the registry manually. Could you location the uninstallation location of the tool in registry and check if any path is missing or incorrect?

Thanks

Naushad

Hi,

There are alternatives for SSO Application Configuration MMC. See Custom Configuration options for BizTalk Solution for different options. For reference see also this wiki.

HTH

Steef-Jan Wiggers

MVP & MCTS BizTalk Server 2010

http://soa-thoughts.blogspot.com/ | @SteefJan

If this answers your question please mark it accordingly

Hi - This was exactly what I did.  It asked me to uninstall the existing product.  However, the uninstall process failed and terminated with the errors mentioned in my original post.

• Edited by Anonymous0007 Thursday, February 09, 2012 3:38 PM

Hi - This was exactly what I did.  It asked me to uninstall the existing product.  However, the uninstall process failed and terminated with the errors mentioned in my original post.

• Edited by Anonymous0007 Thursday, February 09, 2012 3:38 PM

@NaushadAlam - All locations listed in the registry are correct.

@Steef-Jan Wiggers - Thank you.  I'll check it out.  We still would like to explore if there're any other solutions out there for the issue with mmc we're having.

got the exact same error and I REALLY need help with it. This is the only place that I have found via google with the same error as me.

Please help me!

Exeetor,

Can you try following:

• Click here Fix problems with programs that cant be installed or uninstalled
• Click on the RUN NOW the Microsoft Fix It tool
• Download on your system and run it
• It will go trough few steps, find the application and will remove it for you

Hi,

Sadly i had the same issue trying to uninstall the SSO App Con... I also could not repair the install due to another 1001 error.

Instead of uninstalling the program i found the registry file i needed to repair the install and imported it to my registry.

1 Open notepad and paste the following

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MMC\SnapIns\FX:{ce255ef6-9e3d-42c8-b725-95ccc761b9d9}]
"UseCustomHelp"=dword:00000000
"Type"="Microsoft.ManagementConsole.Samples.ActionsSnapIn, SSOMMCSnapIn, Version=1.5.0.0, Culture=neutral, PublicKeyToken=null"
"ApplicationBase"="C:\\Program Files (x86)\\Microsoft Services\\SSO Application Configuration"
"ConfigurationFile"="SSOMMCSnapIn.dll.config"
"NameString"="SSO Application Configuration"
"Description"="Allows a BizTalk Administrator to Configure the SSO Configuration Store"
"Provider"="Microsoft"
"ModuleName"="SSOMMCSnapIn.dll"
"AssemblyName"="SSOMMCSnapIn"
"RuntimeVersion"="v2.0.50727"
"FxVersion"="3.0.0.0"
"About"="{00000000-0000-0000-0000-000000000000}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MMC\SnapIns\FX:{ce255ef6-9e3d-42c8-b725-95ccc761b9d9}\NodeTypes]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MMC\SnapIns\FX:{ce255ef6-9e3d-42c8-b725-95ccc761b9d9}\Standalone]

2 Save file as .reg

3 Open regedit.exe and import the saved <filename.reg> 

This should allow you to use the SSO App Conf.. again.

I hope this helped.

Tried this (importing registry settings) but by itself it didn't allow me to use SSO Application Configuration.

However, it allowed me to uninstall (fixed the missing registry entries) and then let me install again.

After this, SSO worked again for me.

• Edited by Marcel Slats 22 hours 46 minutes ago

Tried this (importing registry settings) but by itself it didn't allow me to use SSO Application Configuration.

However, it allowed me to uninstall (fixed the missing registry entries) and then let me install again.

After this, SSO worked again for me.

• Edited by Marcel Slats Wednesday, March 18, 2015 8:15 AM

Tried this (importing registry settings) but by itself it didn't allow me to use SSO Application Configuration.

However, it allowed me to uninstall (fixed the missing registry entries) and then let me install again.

After this, SSO worked again for me.

• Edited by Marcel Slats Wednesday, March 18, 2015 8:15 AM