We are attempting to install SQL Express 2012 SP2 on a Win7x64 SP1 computer.  It says the WMI Service is not started, yet it is started and running OK.  If we stop and restart the WMI service then the Event Log has normal start and stop messages.   What should we do?

Hello,

Please try to reset WMI on Windows 7 using the following article:

http://blogs.technet.com/b/csstwplatform/archive/2011/05/20/how-to-reset-windows-7-wmi.aspx

The following tool may help you diagnose issues with WMI too:

http://www.microsoft.com/en-us/download/details.aspx?id=7684

Hope this helps.

Regards,

Alberto Morillo
SQLCoffee.com

• Edited by Alberto MorilloMVP, Moderator 11 hours 48 minutes ago

https://connect.microsoft.com/SQLServer/feedback/details/682543/wmi-service-cannot-be-started-when-installing-sql-server-denali-ctp3

We had previously tried the WMI "winmgmt /salvagerepository" command and it did not help.

However, we didn't know about the other options (verifyrepository and resetrepository).  We will try that when we can get access to that computer again.

Thank you for the links.

We'll get to try this when we can again get access to that computer.