Hello . I am having problems Reinstalling SP2 on a Windows 2003 Server environment. It says to uninstall Services Pack 2 from a previous installation . But it is not found in the Add or remove programs list . Furthermore $NTServicePack$\SPuninst\spuninst.exe does not exit in any of the subdirectories . Please Help

Hi, Did you use a Windows Server 2003 SP2 disk to install the system? If so, SP2 is built in the system and you cannot uninstall SP2. Otherwise, please try steps below to uninstall SP2: 1. Insert the Windows Server 2003 startup disk in your floppy disk drive or insert the Windows Server 2003 CD in the CD drive or in the DVD drive, and then restart your computer. Note When you receive the following message, press a key to start your computer from the Windows XP CD: Press any key to boot from CD Note Your computer must be configured to start from the CD drive or the DVD drive. For more information about how to configure your computer to start from the CD drive or the DVD drive, see the documentation that came with your computer or contact the computer manufacturer. 2. When you receive the Welcome to Setup message, press R to start the Recovery Console. Note Multiple options will appear on the screen. 3. Select the Windows Server 2003 installation in question. Note You must select a number before you press ENTER, or the computer will restart. Typically, only the 1: C:\Windows selection is available. 4. If you are prompted to type an administrator password, do so. If you do not know the administrator password, press ENTER. (Typically, the password is blank.) Note You will not be able to continue if you do not have the administrator password. 5. At the command prompt, type cd $ntservicepackuninstall$\spuninst, and then press ENTER. Note After you complete this step, you cannot stop the removal process. 6. At the command prompt, type batch spuninst.txt, and then press ENTER. Note The Spuninstal.txt file appears. As the file scrolls down, you will see errors and files being copied. This is normal behavior. 7. After Windows Server 2003 SP2 is removed, type exit, and then press ENTER. 8. Restart your computer in Safe Mode. To do this, press F8 as the computer restarts. Note After you restart, the system may lock up with a black screen. (Your mouse will work.) In this case, restart again by turning the computer off and then back on. The second restart will let you to log on. 9. When your computer restarts, Windows Explorer (Explorer.exe) does not run, and the Windows icons and the Start button are unavailable. To resolve this problem, follow these steps: a. Press CTRL+ALT+DEL to start Task Manager. b. Click File, and then click New Task (Run...). c. In the Open box, type regedit, and then click OK. d. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcSs e. On the right side of the viewing pane, right-click ObjectName, click Modify, type LocalSystem in the Value data box, and then click OK. f. Restart your computer. 10. Use one of the previous methods to remove Windows Server 2003 SP2 from your computer. Hope it helps. Tim Quan - MSFT

Hi, How are things going? I have not heard back from you in a few days and wanted to check on the status of the issue. Please let me know how things turned out. Tim Quan - MSFT

Thank You for your assistance on this it seems to have worked