Objective To provide project managers tasks that should be considered if you are planning a Service Manager deployment. Ill post each in series of five phases (Envision, Plan, Build, Stabilize and Deploy) starting with Envision. This is based on Microsoft Operations Framework (MOF) https://technet.microsoft.com/library/cc506049.aspx.
As with many project the failures are not with the tool but starts with planning and defined processes. One of best quotes I have on my wall is "Planning without action is futile, action without planning is fatal." Cornelius Fitchner
File Share Link - http://1drv.ms/1LvABYu
Folder Name SCSM Project Planning V1.0
Please leave comments so we can improve this project plan for others to use and have successful deployments of SCSM.
- Edited by Jacob Esho [MSFT - ITSM]Microsoft employee Tuesday, August 04, 2015 5:11 AM