I've deployed SCSM 2012 and have the SSP up and running however whenever you try to access a Knowledge Article I get the following error:
The remote server returned an error: (502) Bad Gateway.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Net.WebException: The remote server returned an error: (502) Bad Gateway. Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. |
Stack Trace:
[WebException: The remote server returned an error: (502) Bad Gateway.] System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context) +3236201 System.ServiceModel.Channels.GetOutputStreamAsyncResult.CompleteGetRequestStream(IAsyncResult result) +91 [EndpointNotFoundException: There was no endpoint listening at https://SERVERNAME:444/ServiceHost/Services/DataAccessService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.] System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +4729427 System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +1725 Microsoft.EnterpriseManagement.Presentation.DataAccess.Proxy.ServiceReference.IDataAccessService.EndExecute(IAsyncResult result) +0 Microsoft.EnterpriseManagement.Presentation.DataAccess.Proxy.ServiceReference.DataAccessServiceClient.EndExecute(IAsyncResult result) +323 Microsoft.EnterpriseManagement.Presentation.DataAccess.ProxyDataGateway.ExecuteScalar(DataCommandScalar`1 command) +654 [DataAccessException: There was no endpoint listening at https://SERVERNAME:444/ServiceHost/Services/DataAccessService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.] Microsoft.EnterpriseManagement.ServiceManager.Portal.ContentHost.KnowledgeArticleHandler.GetEndUserContent(HttpContext context) +1291 Microsoft.EnterpriseManagement.ServiceManager.Portal.ContentHost.KnowledgeArticleHandler.ProcessRequest(HttpContext context) +287 System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +625 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +270 |
We've tried re-installing the SSP and SharePoint and configured different ports however the error did not improve. It does not matter whether you try to access the SSP from a client or the server the result is the same. This problem only seems to exist when clicking on "Help Articles", searching for a KA, and then clicking the actual KA link.
Has anyone else run into this or might know of a solution?
Thank you.