Hi,

We've just upgraded our RMS to SCOM 2012 SP1 and everything went smoothly as per the documentation. However when I next try to upgrade the Reporting or Web Consoles (located on separate servers) to SP1 I am presented with a message saying:

"The management server to which this component reports has not been upgraded".

At that point we cannot proceed past the prerequisite checker.

I am totally confident that the SP1 upgrade went through on the RMS and all file versions are at SP1.

Can anyone help please?

Thanks,

Tim

Hi,

Would you please let us know the exact error message?

Regarding upgrading reporting and web console, please try again referring to the documents below:

Pre-Upgrade Tasks When Upgrading to System Center 2012 SP1 - Operations Manager
http://technet.microsoft.com/en-us/library/jj899852.aspx

How to Upgrade Reporting to System Center 2012 - Operations Manager
http://technet.microsoft.com/en-us/library/jj899841.aspx

How to Upgrade a Web Console to System Center 2012 - Operations Manager
http://technet.microsoft.com/en-us/library/jj899843.aspx

If the issue persists, please check the log file as well.

Thanks.

Hi, these components can be easily uninstalled and installed again from SCOM 2012 SP1 installation. But first the the logs of installation.

• Marked as answer by Tim LJMU Thursday, January 31, 2013 11:33 AM

Hi Tim,

I was wondering if you found a solution for this?

I am facing exactly the same error upgrading reporting services from 2012 to 2012 SP1.  Upgrade to 2012 SP1 succeeded on both management servers but I cannot get beyond the prereq check for reporting services install.

Hope you can help.

Many thanks,

Iain

Did any one find an answer for the above issue? I am facing the same issue where I am not able to proceed beyond the Prereq step as the error is complaining that

<LogInformation>&lt;![CDATA[We found 0 servers but expected only 1. This is a fatal error.CheckPrerequisites:   Logic Type:and MgmtServerUpgradedCheck: 2]]&gt;</LogInformation>

AND

"The management server to which this component reports has not been upgraded"

But I have verified and confirmed that the Management servers are upgraded to Sp1 also it reflects correctly in database.