Hi,

Can you please share the reference any links that having all the details like how SLA worked,Counts in SCOM 2012 R2  and how it shows in Dashboar

Hi, in short you can retrieve this inf. from  State Dataset (Data Warehouse DB)

https://technet.microsoft.com/ru-ru/library/gg508713.aspx?f=255&MSPPError=-2147217396

each state change is written to DB in Raw tables then this inf. is aggregated daily and hourly.

as example you can query vManagedEntityMonitor (monitor on concrete object) and join [State].[vStateHourly] to retrieve how long  (in milliseconds) the necessary monitor on the concrete object be in Red, Yellow, Disabled state and so on. Knowing the period and how long the object be in different states you can calculate SLA.

Service Level Tracking is used for scoping necessary inf. and identifying acceptable SLO for further reporting or for Dashboards.

1) Defining a Service Level Objective Against an Application: https://technet.microsoft.com/en-us/library/hh230719.aspx

2) Defining a Service Level Objective Against a Group: https://technet.microsoft.com/en-us/library/hh212877.aspx

3) Service Level Dashboard
The gauge will show the average actual value, along with the target value and a indication as to whether the value and goal relationship corresponds to success (green) or failure (red). The chart will show a time history of the actual values, which will be a function of the aggregation of the values in the data warehouse, which will depend on the timeframe of the configured dashboard, as to whether the values come from the Hourly or Daily aggregation table.

4) You may refer to Operations Manager 2012 Dashboard Widgets for Object SLA Widget, SLA Widget:
http://blogs.technet.com/b/antoni/archive/2013/05/13/operations-manager-2012-dashboard-widgets.aspx
 In summary
 1) Object SLA Widget: Graphically displays the last measured value each Service Level Objective in one more Service Level Agreements.
 2) SLA Tiles Widget: Displays an SLA tile showing the last Service Level Objective value for the object. If there are multiple Service Level Objectives, then the tile cycles through the different values. An icon indicates whether the last value represents a Pass or Fail. An up or down arrow indicates whether the current count is higher or lower than the previous value.
Roger

• Marked as answer by Shailendra Dev 2 hours 2 minutes ago

1) Defining a Service Level Objective Against an Application: https://technet.microsoft.com/en-us/library/hh230719.aspx

2) Defining a Service Level Objective Against a Group: https://technet.microsoft.com/en-us/library/hh212877.aspx

3) Service Level Dashboard
The gauge will show the average actual value, along with the target value and a indication as to whether the value and goal relationship corresponds to success (green) or failure (red). The chart will show a time history of the actual values, which will be a function of the aggregation of the values in the data warehouse, which will depend on the timeframe of the configured dashboard, as to whether the values come from the Hourly or Daily aggregation table.

4) You may refer to Operations Manager 2012 Dashboard Widgets for Object SLA Widget, SLA Widget:
http://blogs.technet.com/b/antoni/archive/2013/05/13/operations-manager-2012-dashboard-widgets.aspx
 In summary
 1) Object SLA Widget: Graphically displays the last measured value each Service Level Objective in one more Service Level Agreements.
 2) SLA Tiles Widget: Displays an SLA tile showing the last Service Level Objective value for the object. If there are multiple Service Level Objectives, then the tile cycles through the different values. An icon indicates whether the last value represents a Pass or Fail. An up or down arrow indicates whether the current count is higher or lower than the previous value.
Roger

• Marked as answer by Shailendra Dev Thursday, July 09, 2015 5:08 AM

1) Defining a Service Level Objective Against an Application: https://technet.microsoft.com/en-us/library/hh230719.aspx

2) Defining a Service Level Objective Against a Group: https://technet.microsoft.com/en-us/library/hh212877.aspx

3) Service Level Dashboard
The gauge will show the average actual value, along with the target value and a indication as to whether the value and goal relationship corresponds to success (green) or failure (red). The chart will show a time history of the actual values, which will be a function of the aggregation of the values in the data warehouse, which will depend on the timeframe of the configured dashboard, as to whether the values come from the Hourly or Daily aggregation table.

4) You may refer to Operations Manager 2012 Dashboard Widgets for Object SLA Widget, SLA Widget:
http://blogs.technet.com/b/antoni/archive/2013/05/13/operations-manager-2012-dashboard-widgets.aspx
 In summary
 1) Object SLA Widget: Graphically displays the last measured value each Service Level Objective in one more Service Level Agreements.
 2) SLA Tiles Widget: Displays an SLA tile showing the last Service Level Objective value for the object. If there are multiple Service Level Objectives, then the tile cycles through the different values. An icon indicates whether the last value represents a Pass or Fail. An up or down arrow indicates whether the current count is higher or lower than the previous value.
Roger

• Marked as answer by Shailendra Dev Thursday, July 09, 2015 5:08 AM