SCOM 2012 - How to clear the alerts from Closed Alerts or Active Alerts view

Hi,

We have SCOM 2012 SP1. Under Monitoring pane, we have views for Active Alerts and Closed Alerts. If we want to clear the alerts from Closed Alerts view, how to clear them. 

Under Active Alerts view, if we close the alert, it moves to the Closed Alerts. Also would like to understand, what is the difference between Set Resolution to Closed and Close Alert. Both actions are

August 20th, 2015 3:57pm

Hi

1. You don't clear closed alerts. That is set in Administration, Settings, Database Grooming

http://blogs.technet.com/b/kevinholman/archive/2013/10/03/opsmgr-2012-grooming-deep-dive-in-the-operationsmanager-database.aspx

2. There is no difference between Set Resolution State Closed and Closed Alert - both set the resolution state to closed (255).

Cheers

Graham

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August 21st, 2015 3:59am

Scom alerts have two default resolution states, new and closed, and stored in SCOM DB. By default, active alert view select alert with resolution new from SCOM DB and closed alert view display alert which has closed reolution state. When you closed alert either Set Resolution to Closed and Close Alert, the alert is remove from active alert into closed alert view. As a result, you cannot clear closed alert and remove from SCOM DB according to DB Grooming setting , 7 days by default.
Roger
  • Marked as answer by NarenSV 13 hours 14 minutes ago
August 21st, 2015 4:28am

Scom alerts have two default resolution states, new and closed, and stored in SCOM DB. By default, active alert view select alert with resolution new from SCOM DB and closed alert view display alert which has closed reolution state. When you closed alert either Set Resolution to Closed and Close Alert, the alert is remove from active alert into closed alert view. As a result, you cannot clear closed alert and remove from SCOM DB according to DB Grooming setting , 7 days by default.
Roger
  • Marked as answer by NarenSV Friday, August 21, 2015 5:56 PM
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August 21st, 2015 8:24am

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