hi there,

is there any solution for integrating the SAP Solution Manager into the Service Manager 2012. 

I think about a connector. Or is here any one who has any kind of connection between both tools?

Thanks for helping,

Fabian

You can try

Provence data management pack

http://www.provance.com/products/provance-data-management-pack/capabilities

The Provance Data Management Pack greatly simplifies and speeds the process for getting data into and out of Microsoft System Center 2012 - Service Manager while simultaneously improving the consistency and accuracy of your data. It is not your best fit but should cover most of your requirements

Hi Fabian,

did you find a solution for your problem?

I need to accomplish exactly the same over here.

SAP Solution Manager 7.0 offers a web API.

We are trying to set up a runbook to establish a connection between the systems.

Worst thing is that i cant say how much effort this will take.

Thanks,

Andre 

Hi Andre

It looks like SAP Solution Manager might publish a set of web services.  There is possibly something you can do here with the out of the box 'Invoke Web Services' Activity. 

Cheers

Shaun

• Edited by Shaun Laughton__ 14 hours 24 minutes ago Edited

Hi Andre

It looks like SAP Solution Manager might publish a set of web services.  There is possibly something you can do here with the out of the box 'Invoke Web Services' Activity. 

Cheers

Shaun

• Edited by Shaun Laughton__ Thursday, February 20, 2014 9:14 PM Edited

Hi Andre

It looks like SAP Solution Manager might publish a set of web services.  There is possibly something you can do here with the out of the box 'Invoke Web Services' Activity. 

Cheers

Shaun

• Edited by Shaun Laughton__ Thursday, February 20, 2014 9:14 PM Edited

Hi Andre

It looks like SAP Solution Manager might publish a set of web services.  There is possibly something you can do here with the out of the box 'Invoke Web Services' Activity. 

Cheers

Shaun

• Edited by Shaun Laughton__ Thursday, February 20, 2014 9:14 PM Edited

Hi Shaun,

thanks for your reply.

You are right.

SAP Solution Manager offer a WEB Service we might use to create tickets in SAP-SM.

Problem is the way back from SAP-SM to SCSM because SAP-SM can only use a WSDL connection which cant be utilized by orchestrator if I am told right (SCORCH is utilizing ReST).

Both protocols seem to be incompatible (Missing Web Service which is listening WSDL on the orchestrator site), but I am far away from beeing a dev guy ;).

Wondering if someone ever set up a connector like this.

Regards,

Andre

Hi Andre.

There may be something that can be done with the SDK, but I am no Dev either :)  The only solution that I can think of right now is rather than SAP calling the REST web service of Orchestrator, you create a Runbook in Orchestrator which polls the SAP SOAP-based web service periodically for the data that you require. e.g changes/updates etc.

Sorry I cannot be of more assistance.

Cheers

Shaun