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Runtime Error 75 When executing a program on Windows XP

The business I work for recently purchased software from econsoft.com called Time Card Manager 8… We have two employees that every time they access the software it gives Runtime Error 75…Now on this website computer hope runtime error
75 states "Program does not have rights or access to a file. Often this is caused when a program is trying to access a network file it doesn't have proper access to either because of network privileges or something is blocking the program. This issue can also
be caused when the file is being used by another program or is read-only.” The way the software works is you have a workstation exe file on the server and you place shortcuts on everyone’s desktop so they can access it. The weird thing is every
one can access it but two people and the only they can access it is by running as an admin account…I have seriously done everything I can think of from adding exception to antivirus and firewall, creating a security group, removing shortcut and adding
new one, choosing the option where the software can be run on non admin accounts, and even adding the two users to the permissions section of the software with full control and still nothing…I have looked all over the internet but every issue is regarding
programs that startup on windows not a program your trying to open…I feel like I have no other options… Anything you guys can offer I would really appreciate. Just to let you know these are Windows XP machines under a Windows Server 2003
Small Business edition environment.I have also contacted the company and they haven't got back to me in 2 emails which usually means they don't know what to reply to me and I assume its something to do with Windows anyway.

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June 6th, 2011 12:04pm
This question should be redirected to the Windows XP Forums.

http://social.technet.microsoft.com/Forums/en-us/category/windowsxpitpro

This sounds like a permissions issue relating to NTFS security. Investigate a user in these end-users group-type and see if they have matching NTFS security groups or permissions to the file on the server. Also, make sure they have access to the folder and
not just the EXE itself. You can use tools AccessEnum.exe provided by sysinternals. Run on the server to list all permissions from those folders involved.

http://technet.microsoft.com/en-us/sysinternals/bb897332

Then you can use AD Users and Computers to cross reference the permissions from the users that work versus the users that dont work... and compare their permissions effective on the resources that are supposed to be available.
Best Regards,

Steve Kline
Microsoft Certified IT Professional: Server Administrator
Microsoft Certified Technology Specialist: Active Directory, Network Infrastructure, Application Platform, Windows 7
Microsoft Certified Product Specialist & Network Product Specialist
Red Hat Certified System Administrator
Microsoft® Community Contributor Award 2011
This posting is "as is" without warranties and confers no rights.

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June 6th, 2011 12:34pm

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