Software screen shows 1253 instances of AIS client, run report and export as CSV or Excel and only 1115 installs reported - why?

Thanks, Arnie

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

Hi Arnie,

The reports show only data for computers that reported in the last 60 days from the date selected where as the UI shows the count of all the computers that reported. In your case, 1253 - 1115 = 138 computers did not report in the last 60 days and hence not showing up in your CSV or Excel report. If you select an earlier date in the report, you would be able to retrieve the list of the unreported computers. Hope this helps.

Thanks,
Ram

• Marked as answer by Paul BourgeauMicrosoft employee Monday, September 20, 2010 4:42 PM

This issue was reported by other customers as well and we have fixed it in the next release which is coming very soon.