I have a 2003 R2 32bit server that has added 64bit drivers for a specific printer. However these drivers crashes the print spooler on Windows 7 x64 clients. Removing the installed printers on the Windows 7 clients is a real mess, as the print spooler crashes all the time, even if you restart the service. Even removing the printer makes the print spooler crash, leaving the printer present. A hard regedit finally removes the printer. At server side, I cannot see any option for removing the printer driver. I see additional drivers... x64 has a grayed checkbox so I cannot un-check the driver. What do I do?

Hi, Thanks for the post. Please understand that we have provided a tool named "Print Management" on Windows Server 2003 R2 which can help us manage the network printer drivers and settings. In this case, we could open Print Management and navigate to Printer Servers->XXXX(local)->Drivers, then remove the relevant X64 printer driver. For more information, you could take a look at the following article: http://technet.microsoft.com/en-us/library/cc753109(WS.10).aspx#BKMK_UpdateDrivers Hope this helps.

thanks worked fine

thanks. worked fine

I am having this same problem but I do not have Print Management installed. Server 2003 Standard with SP2.