Hi. 

I know I have see a post regarding this before, but just wanted to put it out these once again.  I'd like to remove items from the Tools menu in the Service Manager console - specifically My Notifications and Create Change Request.  This is because the former allows a user to create notification subscriptions in incorrect Management Packs, and the latter because we are not using Change Management yet.  Does anyone have any information on how to achieve this?

Cheers

Shaun

I'm trying to do the same for the same reasons. Has anyone found a way to do this?

how to customize tools tht are displayed in tool menu

http://technet.microsoft.com/en-us/library/jj134147.aspx#BKMK_tools

• Edited by babarmunir Thursday, December 19, 2013 7:49 PM add url

how to customize tools tht are displayed in tool menu

http://technet.microsoft.com/en-us/library/jj134147.aspx#BKMK_tools

• Edited by babarmunir Thursday, December 19, 2013 7:49 PM add url

how to customize tools tht are displayed in tool menu

http://technet.microsoft.com/en-us/library/jj134147.aspx#BKMK_tools

• Edited by babarmunir Thursday, December 19, 2013 7:49 PM add url

I am also trying to do this, it seems like a bug, because i have removed the task for created service requests, and if my techs go to the tools menu, they still can. I would say that is a bug.