HI,
recently I configured a server with Windows 2008 Server R2. On this server I installed Remote Desktop Services. I have a problem with printer redirection with MS Windows Clients (Windows 7 and Windows 8). I tried with different printers Samsung, Brother and Sharp. It's not a problem of configuration because all MAC OSX Client can print with their printers on the Remote Desktop Connection using printer redirection. I tried the same printer, a Brother DCP-7065DN using a MAC OSX Computer and a MS Windows Computer: with MAC OSX Computer printer redirection works, with MS Windows Computer doesn't.

I verified:

• Remote Desktop Session Host Configuration and in Client Settings the option Disable Windows Printer in not flagged
• in Local Group Policy Editor: Do not allow client printer redirection is not configured
• in Local Group Policy Editor: Use Remote Desktop Easy Printer driver first: i tried with all options but it doesn't work I verified
• in Computer Management in Device Manager that Remote Desktop Device Redirector Bus in working
• On the MS Windows Client in the Remote Desktop Connection Property Printer Redirection is active and I can see the printer redirected on the server

If I give a print command with notepad on the remote desktop session on the server, I can see that the Server spooler is managing the print job but the client spooler doesn't receive anything.

What could be the problem? Is there a way to enable logs on the server to understand the flow of the data between Server and Client?

Thanks

Hi,

Please make sure the users have enough permissions to the printers folder on the server.  You may do this by opening a administrator command prompt and typing the following:

 
icacls c:\windows\system32\spool\printers /grant Users:(OI)(CI)M
 

Please restart the server after the above command, then test to see if users are able to print.

Thanks.

-TP

• Marked as answer by Arkan0s Thursday, May 28, 2015 11:23 AM

:-) Solved
Can I offer you a beer?
Thanks

Hi,

Glad to hear that the issue was resolved!

Here is an article below regarding icacls.exe for you:

Icacls
https://technet.microsoft.com/en-us/library/cc753525.aspx

Best Regards,

Amy