Hello,

In our company environment we are using Windows 2012 R2 based RDS farm deployment with 2 HA connection brokers(these 2 servers are also have Web access role installed). All client PC's have  Windows 8 OS installed. We publishing remote application programs for our users via RemoteApp and Desktop Connection. Everything works fine except on thing that time to time RemoteApp and Desktop Connection are not updating and shows this error:

Then we clicking "update now" system asking  to enter credentials. After the entering domain username and password everything is updating. After this procedure updating works fine 2-4 weeks and then start failing again. Our users required to change password every 3 months. That means password changing can't be the reason of this error.

Maybe it can be related with server rebooting? All RDS farm machines reboots once per month during the server patching

Thanks for help in advance.

• Edited by andriktr Thursday, February 05, 2015 9:50 AM

Hi,

I assume that after correct credentials are provided, it works, right?

Are there any related error messages logged?

Best Regards,

Amy

Yes, after credentials are provided everything works and no other error messages logged.

Hi,

Based from the description of the issue, it is a suitable explanation that server reboot clears cached credentials for RemoteApp and Desktop Connection.

Best Regards,

Amy