RemoteApp Disconnected

Hi All,

Above is the error i am getting after i install a new certificate for my RDG and RDS as they were already expired.

I never had this error before and it works fine.

If you have some ideas please let me know how to resolve this issue.

Regards

Romeo

July 9th, 2015 11:40pm

Hi Romeo,

Please ensure that the new certificate is installed in Computers personal store.

In addition, if the Gateway Server is running Windows Server 2008 / 2008 R2, please use RD Gateway Manager to replace the old certificate with the new one.

If the Gateway Server is running Windows Server 2012 / 2012 R2, you can configure certificate within Deployment Properties.

More information for you:

RDS: RD Gateway must be configured to use an SSL certificate signed by a trusted certification authority

https://technet.microsoft.com/en-us/library/dd320345(v=ws.10).aspx

Best Regards,

Amy

Free Windows Admin Tool Kit Click here and download it now
July 13th, 2015 9:57am

Hi,

I already installed the new certificates into the Deployment Properties

All are Trusted and OK

but i notice in RDG Server

"The RD Gateway service is shutting down. This maybe voluntary administrator restart or a configuration driven restart due to RDG server certificate change. If the RD Gateway shutdown was not expected, kindly verify whether the following services are started: (1) Network Policy Server; (2) Remote Procedure Call (RPC); (3) RPC/HTTP Load Balancing Service;  and (4) World Wide Web Publishing Service. Also, check Event Viewer for Network Policy Server (NPS) and IIS events that might indicate problems with NPS or IIS."

I still get the same error....


  • Edited by Conto5o Wednesday, July 15, 2015 8:48 AM
July 15th, 2015 8:48am

Hi,

Seems like the RD Gateway service is down, please follow the suggestions above to troubleshoot the issue.

In addition, you may restart the server during non-working hours to see whether the issue perisists.

Best Regards,

Free Windows Admin Tool Kit Click here and download it now
August 10th, 2015 10:59pm

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