A week ago,My pc got infected by a keylogger when I found out my e-mail was already hacked, the first thing I did after that was downloading a virus scanner (to get it out). I thought I could change the password with the secret question but they changed it to. I really need to have it back got a lot of important things on it. What can I do?

Windows Vista, is that what you mean?

Hi, Generally speaking, we recommend that you have a reinstallation or restore the computer from a previous backup if you have virus on your computer. By the way, on the virus issue, I would also like to suggest that you call Microsoft PC Safety telephone number, 1-866-727-2338 (1-866-PCSAFETY). This service offers no-charge assistance for virus-related issues or questions. Also, you can check Microsoft Security and Privacy Web site at: http://www.microsoft.com/security/ This Web site offers various articles, updates, tips and tricks, and resources to protect both home and business computers from virus infection or attacks. http://blogs.msdn.com/securitytipstalk/archive/2007/07/20/who-you-gonna-call.aspx In addition, if you are using a web mail such as hotmail, I recommend that you contact the mail service provider to get your password back. Best Regards, Vincent Hu