Hi, first off, let me appologize if this is in the wrong forum, but I was uncertain! :) I have been charged by my boss with the task of getting rid of several W32Time-errors (ID 29) from several (3) of our customers' servers. Most, if not all, are on Windows Server 2003. After some searching through technet and similar third-party sites, I have found many previously successful workarounds, but none of them seem to be doing the trick for me. http://support.microsoft.com/kb/875424 is on the exact right issue, and it seemed to be getting close, but no cigar. When entering the 4th command (in the solution), the response was "The computer did not resync because no time data was avaliable.". This despite trying several timeservers. I'm assuming our customers' hardwaresetup may have a part in this, and it may not even be possible for me (or literally *legal* for our customers) to open any ports in firewalls or the likes, if that should be the cause to the problem. So my question is: Have I missed something blatantly obvious, is there something else than timeservers I can sync to, or do you possibly have a different way for me to go about solving this? :) Edited to add the following: "Right, so I've been filled in a bit more by my boss: The majoriy of our customers aren't actually permitted to open the necessary port in their routers by their common ISP (most of them are in the health-sector, and the government have recently enforced a state-driven ISP on them all), so I'm gonna need to sync it to something else to keep the logs clean! Sorry that your previous efforts were wasted by my unknowing, but now I am fully understood with the details. Any further advice from anyone, now that you know this?" Any help would be greatly appreciated! In advance; thanks! Regards, Paal

I've ran into this quite a few times. And like the KB says it usually happens with non-microsoft time servers (i prefer pool.ntp.org but thats just me, use time-b.nist.gov too). What is the contents ofHKLM\SYSTEM\CurrentControlSet\Services\W32Time\Parameters for the NTPServer key and Type key? This, at least, will give you a starting point to see which time server it is trying to contact. I usually set them up as the following: HKLM\System\CCS\Serv\W32Time\Parameters\NTPServer time-b.nist.gov,0x1 HKLM\System\CCS\Serv\W32Time\Parameters\Type NTP then net stop w32time , net start w32time and w32tm /resync Another question for you. Do only one of your customer's servers access the internet for time updates? And the remaining servers in the network connect to that box for updates?

Thanks for the reply! I'll have to wait until later on today to be able to try this out, but hopefully it'll work the necessary wonders! To answer your P.S.: No, all our customers have their own servers in their own offices and locations. Only one server connects to the outside-world through another (I think!). Anyway, I'll let you know how this goes in a while! :)

Right, so I've been filled in a bit more by my boss: The majoriy of our customers aren't actually permitted to open the necessary port in their routers by their common ISP (most of them are in the health-sector, and the government have recently enforced a state-driven ISP on them all), so I'm gonna need to sync it to something else to keep the logs clean! Sorry that your previous efforts were wasted by my unknowing, but now I am fully understood with the details. Any further advice from anyone, now that you know this? Again, thanks in advance! :)

Hello Paal,You can configuring the Windows Time service to use an internal hardware clock. For more information, please refer to:How to configure an authoritative time server in Windows Serverhttp://support.microsoft.com/kb/816042/en-usBest Regards,Wilson JiaThis posting is provided "AS IS" with no warranties, and confers no rights.

Thanks, Wilson, I've given this a try on two of our customers' servers, and I'll let you know if tomorrow's logs show any change! :)