Hi, I have problem accessing Roles and Features in the Server Manager console. The error happens while Server Manager collects data (detailes are bellow). The server is running on physical server (HP ProLiant DL320G6) and has AD and DNS roles. Direct access to consoles works. The problem happend after I updated the server with latest windows updates. Program and Features does not show most of the updates that have been installed on the server. Because of this I don't exactly know how to uninstall them. I would send the windows updates installation history but can't find a method to export it to a list. Please suggest the best way to solve this. ____________________________________ Log Name: Microsoft-Windows-ServerManager/Operational Source: Microsoft-Windows-ServerManager Date: 10.6.2010 15:38:51 Event ID: 1601 Task Category: None Level: Error Keywords: User: DOMAIN\administrator Computer: DCT1.domain.si Description: Could not discover the state of the system. An unexpected exception was found: System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE) at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package) at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo() at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize() at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery() at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery() at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType) at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state) Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-ServerManager" Guid="{8C474092-13E4-430E-9F06-5B60A529BF38}" /> <EventID>1601</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x1000000000000000</Keywords> <TimeCreated SystemTime="2010-06-10T13:38:51.493836500Z" /> <EventRecordID>6</EventRecordID> <Correlation /> <Execution ProcessID="4712" ThreadID="5636" /> <Channel>Microsoft-Windows-ServerManager/Operational</Channel> <Computer>DCT.domain.si</Computer> <Security UserID="S-1-5-21-2154251610-2519672966-2998075025-500" /> </System> <UserData> <EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS"> <message>An unexpected exception was found: System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE) at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr&amp; session, IntPtr&amp; package) at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo() at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize() at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery() at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery() at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType) at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state) </message> </EventXML> </UserData> </Event> ___________ We also get: Log Name: Application Source: Application Error Date: 11.6.2010 12:14:02 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DCT.domain.si Description: Faulting application name: TrustedInstaller.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc4b0 Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b Exception code: 0xc00000fd Fault offset: 0x00000000000529f0 Faulting process id: 0x1524 Faulting application start time: 0x01cb094ec926e019 Faulting application path: C:\Windows\servicing\TrustedInstaller.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 0e88c217-7542-11df-92b6-d8d3858f66d4 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-06-11T10:14:02.000000000Z" /> <EventRecordID>1359</EventRecordID> <Channel>Application</Channel> <Computer>DCT.domain.si</Computer> <Security /> </System> <EventData> <Data>TrustedInstaller.exe</Data> <Data>6.1.7600.16385</Data> <Data>4a5bc4b0</Data> <Data>ntdll.dll</Data> <Data>6.1.7600.16385</Data> <Data>4a5be02b</Data> <Data>c00000fd</Data> <Data>00000000000529f0</Data> <Data>1524</Data> <Data>01cb094ec926e019</Data> <Data>C:\Windows\servicing\TrustedInstaller.exe</Data> <Data>C:\Windows\SYSTEM32\ntdll.dll</Data> <Data>0e88c217-7542-11df-92b6-d8d3858f66d4</Data> </EventData> </Event>

By the way, the other server has identical (as far as I know) HW and SW configuration. All the windows updates applied with no problem. Server Manager works. andrej

Hello, please check if the following update is installed: http://support.microsoft.com/kb/974431/en-us/ And compare with the answer from "kaspik" on 12.1.2010 in: http://www.vistax64.com/server-general/259123-re-could-not-discover-state-system-0x800706be.html Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

System Update Readiness Tool for Windows Server 2008 R2 x64 Edition (KB947821) [April 2010] runs 2h already and it seems that it hang. Andrej

Meinolf Weber, the update kb974431 was successfully installed on 1st of june. I followed the procedure, but with no improvement. The error apeared after the last updates that we wanted to install on the server on 10th of june. Here is an export of Windows Update History: KB980218 => 10th of june => successful KB979916 (.NET Framework 3.5 SP1 security update) => 10th of june => successful KB979559 => 10th of june => successful KB890830 (Windows Malicius Software Removal Tool) => 10th of june => failed KB979482 => 10th of june => failed KB982381 => 10th of june => failed KB980195 => 10th of june => failed For which of the updates should I replace the .mum. And how to identify the corrupted files. The System Update Readiness Tool runs for hours and does not seem to finish.

Good day! I have the same error on my win2k8R2 server and Kb947821 does not work (2,5 Hour) :)

To identify the corrupted updates I started System Update Readiness Tool for Windows Server 2008 R2 x64 Edition (KB947821) [April 2010]. It has been running for last 6 hours: The status of Windows Update Standalone Installer: "Searching for updates on this computer..." I will leave it running until tomorow but it does not look promissing. Is there another way to identify the corrupted update/updates? Andrej

I did it too, but nothing happend. Updates did not work and did not install.

I think, I found solution: 1. Disable Windows Update service 2. Reboot server 3. Rename folder SoftwareDistribution (%systemroot%) 4. Change start type for service Windows Update to manual 5. run kb 947821 update I have this error: ================================= Checking System Update Readiness. Binary Version 6.1.7600.20667 Package Version 8.0 2010-06-14 21:22 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB978542_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store 6 Check this article (http://www.itsolutionskb.com/2009/04/roles-error-when-viewing-roles-in-windows-server-2008-server-manager/)

Thank you for your suggestion. It helped. It helped me to identify the problematic Windows Update... ================================= Checking System Update Readiness. Binary Version 6.1.7600.20667 Package Version 8.0 2010-06-15 12:05 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store _____________ I will follow link http://www.itsolutionskb.com/2009/04/roles-error-when-viewing-roles-in-windows-server-2008-server-manager/ and post back the results. andrej

Problem was solved.