I have print services on Windows Server 2012 Datacenter. When I go to the IPP site and click on a printer that has a Device Status link under the View section, I receive an error,"Device Status Page Error...We are unable to generate the device status page for the selected printer. Please contact your system administrator for more information". This happens on all our printers that has a Device Status link. And the printers are different models and some are type 3 and type 4. I have tried accessing the ipp page on Server 2012 and Windows 7 and it still gives the same errors.

Hi,
 
Thank you for your question.

I am trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.

Thanks for the post. I'll steer Shaon .

Does this error also occur when access a printer using Windows build-in driver? Such as Microsoft XPS Document Writer?

The feature is only available when a Standard TCP/IP Port is used to communicate with the device.  This will exclude any local and Virtual printers.

Yes it occurs when using built in printers that Microsoft already has showing in their driver listing. So it doesn't matter if it is a Type 3 or Type 4 driver. I end up putting a ticket into Microsoft. And they are aware of the issue and are planning to come up with a hotfix for it but that it could take several months.

Are there any updates on this? I have the exact same problem...

If you can create a support request that would be the best place to start.  I don't see any traction on a QFE request.

tiffdoaa:  did you have a service request number?  I can steer the support person to the proper group.

I haven't received an update from Microsoft since my last post in December in regards to this issue. I sent an email today to support again checking the status. I will post on the forum as soon as I here back from them.

Give me a name and I can push them in the right direction.  Or give them mine. 

Hi Alan,

Thanks for your information. Tiffany is the customer that worked with me months ago, and we have already added the case number around 2013/12/13 to the bug .

Thanks,

Susie

Can a case be created for Murberget, Lnsmuseet Vsternorrland ?

Since I do not work in support, I do not know the process.

Murberget, Lnsmuseet Vsternorrland:

Someone asked what companies are hitting this issue.  Can you reveal your company name? 

thanks

Hello, is there anything new in this?

Ore a hotfix?

Microsoft never got back with me about a hotfix for this issue. I am still having the problem. I went ahead and emailed Microsoft again to see if they created a hotfix for this problem. I will post their response when they email me back.  

The fix for this was added to Windows 10 but there has to be enough customer push to back port the changes to a previous OS release.

I do not work for MS any longer despite how I am associated in this forum so I no longer have a view into the where any thing has progressed in the sustained engineering team.