We have a Windows 2003 Enterprise Server running SP2. The Print Spooler will start but briefly for a few seconds and then stop. The Windows Events I get are 7034 and 7031. I've reapplied SP2 as well as run the 'cleanspl.exe'. But no luck with either. There are no printers installed as well. Would appreciate any insight and if there are any other procedures to try or hotfixes that address this issue. Thanks

Please refer the KB article listed below: The Print Spooler process (Spoolsv.exe) crashes while it is copying print driver files on a computer that is running Windows Server 2003 or Windows XP http://support.microsoft.com/kb/953546 I have found the hotfix for you. Try to install it via following steps: ============================= The package is password protected so be sure to enter the appropriate password for each package. To ensure the right password is provided cut and paste the password from this mail. NOTE: Passwords expire every 7 days so download the package within that period to insure you can extract the files. If you receive two passwords it means you are receiving the fix during a password change cycle. Use the second password if you download after the indicated password change date. Package: ----------------------------------------------------------- KB Article Number(s): 953546 Language: English Platform: i386 Location: (http://hotfixv4.microsoft.com/Windows%20Server%202003/sp3/Fix229050/3790/free/350490_ENU_i386_zip.exe) Password: Ee@t4e Password Changes On: 06/19/2010 Next Password: {*mH9UuI@ NOTE: Be sure to include all text between '(' and ')' when navigating to this hot fix location! =============================== If the hotfix cannot help fix the issue, you can try the workaround steps provided under the KB article. Please remember backup the key before modify or delete so that we can restore it if it causes further issues. If issue still exists, please help collect the error you find in Event log and any error occurs on screen. Thank you for your help.

hi , can you confirm if you are running latest version of Gdi32.dll and Wgdi32.dll ( for itanium based )

Hi there: I was a bit late getting to test the hotfix you mentioned. The password expired. Would you be able to give me an updated password for the zip file? Thanks Peter

Hi there: We are running 5.2.3790.4396 version for Gdi32.dll. Not sure if that's the latest out there? Thanks