Hi everyone,

I've been going thru numerous posts in order to find my answer, but to no luck. I am new to powerpivot, I've seen it work at my friend's computer, and now I'm trying to master it myself.

However, when following the Contoso tutorial from Microsoft, it crashes as soon as I connect to the access database

The error message I get is as follows:

Problem signature:

  Problem Event Name:  APPCRASH

  Application Name:    EXCEL.EXE

  Application Version: 14.0.7153.5000

  Application Timestamp:       5581e16e

  Fault Module Name:   MSVCR100.dll

  Fault Module Version:        10.0.40219.325

  Fault Module Timestamp:      4df2be1e

  Exception Code:      40000015

  Exception Offset:    0008d6fd

  OS Version:  6.1.7601.2.1.0.256.4

  Locale ID:   1043

Additional information about the problem:

  LCID: 1033

  skulcid:     1033

I have been searching for help with the MSVCR100.dll driver, reinstalled the powerpivot...but nothing helped so far. I hope anyone here can offer me some advice. It would be much appreciated!

Hi Rick601,

According to your description, you are experiencing the issue when connect to the access database in PowerPivot data model, right?

Based on my research, this is a common error for a variety of applications. It also reveals this is a common underlying library. The issue is not related to PowerPivot itself. It relate to MSVCR100.dll.

Some applications or games may need this file to work properly. If msvcr100.dll is missing, whenever you start the application/game you may experience various kinds of errors.

To fix those errors, you can try to repair MSVCR100.dll and check is this issue is persists or not. For the details about how to repair MSVCR100.dll, please refer to the link below.
http://fix4dll.com/msvcr100_dll
https://www.youtube.com/watch?v=2mTHfWqUWnE

Regards,