Portal is blank - Requests and articles

Hi,

We have just setup Service Manager Self Service Portal but I(Analyst) am unable to see any requests, incidents or knowledge article created by me.

My web Content Server address is: https and Portal address is http? Could this be the issue. If yes then how can I fix it?

Ports and other stuff shouldn't really a problem as I followed the documentation created by Microsoft for our environment.

Thanks

September 7th, 2015 1:04am

Hi,

Is the site itself blank or does it simply not return any rows for you? Could you post a screenshot?

Regards
//Anders

Free Windows Admin Tool Kit Click here and download it now
September 7th, 2015 2:57pm

Portal itself shows and works fine.

It's shows no items under my requests or my activities or my articles:

September 7th, 2015 5:03pm

Maybe this blog post is helpful: FAQ: Why is my Self-Service Portal/Service Catalog Blank?
Free Windows Admin Tool Kit Click here and download it now
September 7th, 2015 5:55pm

Take a look here as well:
http://www.scsm.se/?p=646

Regards
//Anders

September 8th, 2015 2:33am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics