HiWe are using Server 2008 at one of our branches andare running Office 2007 and IE8 on that. It was all good till yesterday but after that few users started complaining about Outlook 2007 and IE 8 crashing every now and than. The online solution tab does not do anything and I have to restart both the applications which works occassionally. I am posting below the problems related to both the applications.Outlook 2007Problem signature: Problem Event Name:BEX Application Name:OUTLOOK.EXE Application Version:12.0.6514.5000 Application Timestamp:4a89dc70 Fault Module Name:rtutils.dll Fault Module Version:6.0.6002.18005 Fault Module Timestamp:49e037f8 Exception Offset:00001915 Exception Code:c0000005 Exception Data:00000008 OS Version:6.0.6002.2.2.0.16.7 Locale ID:3081 Additional information about the problem: LCID:1033 Brand:Office12Crash skulcid:1033Internet Explorer 8roblem signature: Problem Event Name:BEX Application Name:iexplore.exe Application Version:8.0.6001.18828 Application Timestamp:4a9600c9 Fault Module Name:rtutils.dll Fault Module Version:6.0.6002.18005 Fault Module Timestamp:49e037f8 Exception Offset:00001915 Exception Code:c0000005 Exception Data:00000008 OS Version:6.0.6002.2.2.0.16.7 Locale ID:3081 Additional Information 1:40d4 Additional Information 2:4062ad41ec8067256aa4c5e2b56d3c79 Additional Information 3:40d4 Additional Information 4:4062ad41ec8067256aa4c5e2b56d3c79 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409The server is updated and has SP2. Has anyone came accross this kind of problems. I have tried to google out for a solution but cannot get any specific answers.Any help will be appreciated a lot. Thanks.Ken Patel

Hi, According to the description, we find it seems to be application crash issue and we need to analyze the crash dump file to narrow down the root cause of the issue. Unfortunately, it is not effective for us to debug the crash dump file here in the forum. Therefore, I would like to suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Hope the issue will be resolved soon. Best Regards, Vincent Hu

Any updates regarding this issue? I do have exact the same problem! Regards Anne-Grethe Falling IT-department, Lier Everk

Have you got Symantec Enpoint Protection ?? If yes try disabling that. Also make sure that your server is updated and patched fully. See how that goes.