Hi all,I have an strange issue in one of our Terminal server (windows server 2003 enterprise edition with SP2) . MS Outlook 2003 with sp3 is installed.When ever user clicks or opens on Outlook it always prompts - Do you want to start Outlook in safe mode ? Thought reinstallation would help me , this morning i have reinstalled MS suite with SP3 and gave a try openning outlook still the same issue. Below is log pasted. Please help.Event Type: ErrorEvent Source: LoadPerfEvent Category: NoneEvent ID: 3009Date: 10/10/2009Time: 10:15:49 AMUser: N/AComputer: NAT1Description:Installing the performance counter strings for service Outlook (Outlook) failed. The Error code is the first DWORD in Data section. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Data:0000: 05 00 00 00 b3 11 00 00 ....³...------------------------------------------------------------------------------------------------------------------------------------------------------------Event Type: ErrorEvent Source: LoadPerfEvent Category: NoneEvent ID: 3003Date: 10/10/2009Time: 10:15:49 AMUser: N/AComputer: NAT1Description:The SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib key could not be opened or accessed in order to install counter strings.The Win32 status returned by the call is the first DWORD in Data section. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Data:0000: 05 00 00 00 69 0d 00 00 ....i...RegardsBala.

Hi Please try1. Log into Outlook as the Administrator (to activate Outlook)2. Delete the following Reg key: HKLM\System\CCS\Service\Outlook\Performance3. Run lodctr /R from commnad promptFor more information http://www.eventid.net/display.asp?eventid=3009&eventno=568&source=LoadPerf&phase=1http://www.eventid.net/display.asp?eventid=3003&eventno=1946&source=LoadPerf&phase=1Let us know the updates...RegardsRajesh J S

Hi Rajesh,Thanks for update.As suggested i have tried delted key and from cmd prompt - lodctr /R , didn't work.. i even restarted still the same . Still prompts outlook in safe mode.Thanks,Bala.

Hi BalaPlease check Outlook is also in the user's startup and Removing Outlook from the startup to resolve this issueThanks...Deva --Self-trust is the first secret of success.

Hi Deva,Thanks, it's not there in startup.Thanks,Bala.

Hi BalaTry this link http://www.howto-outlook.com/faq/outlookdoesntstart.htm to resolve this issuehttp://www.techsupportforum.com/microsoft-support/microsoft-office-support/93219-outlook-failed-start-correctly-error-mess.htmlLet me know the statusThanks... Deva --Self-trust is the first secret of success.

Hi Bala, your issue is more likely with outlook, this forum doesnt support outlook related queries and there is a dedicated forum to answer outlook related issues ,for your convinience i am pasting the link below http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/threadsthanks for understanding.sainath !analyze

Hi all, issue has been solved after deleting key in regedit , below is key

What key did you delete bala.ausi?